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New prospect errors when joining 9 months 3 weeks ago #92178

  • RickNimtz
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I'm having two problems when new people get added as prospects. The prospects have received the email had have opted in and approved their addition:
  1. prospects names do not appear in a popup when the first 4 letters are typed, member names to popup
  2. more importantly: when a new person joins, the don't receive the email to create a password, instead they get an error shown in the attachment.
Notre Dame Toastmasters
Club Number: 03646738
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New prospect errors when joining 9 months 3 weeks ago #92179

  • Brian
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If you are using Firefox, try Chrome.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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New prospect errors when joining 9 months 3 weeks ago #92180

  • RickNimtz
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I've tried Chrome, Firefox, and DuckDuckGo browser. Regular modes and incognito modes.

I tested the "forgot password" for members. This works. 
Notre Dame Toastmasters
Club Number: 03646738
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New prospect errors when joining 9 months 3 weeks ago #92196

  • RickNimtz
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Does anyone have any solution suggestions for this? It's still not working.
Notre Dame Toastmasters
Club Number: 03646738
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New prospect errors when joining 9 months 3 weeks ago #92198

  • rhtaylor3
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The opt-in process for Prospects and Guests is only for them to grant permission to store their contact info in the club site.

1. A Prospect or Guest will not appear in this field when typing their name.
2. The error message you see is normal site response because only people in the Members list can enter the site.
Richard Taylor
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Club #7045
GOOD MORNING! Toastmasters
www.goodmorningtoastmasters.com
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New prospect errors when joining 9 months 3 weeks ago #92200

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Ok, thank you.
Notre Dame Toastmasters
Club Number: 03646738
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