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TOPIC:

Members keep getting moved to "Former Members" list 11 months 2 weeks ago #92718

bdubbula
Topic Author
Offline
New Member
Posts: 2
Thank you received: 0

My name is Biplav Dubbula and I am the VPE of the Healthy Toasts Toastmasters Club, Division 57, Club # 1619968

All of our members are continuously getting the emails, "Please confirm you are *not* a Member of Club 1619968 now."

Additionally, I have been manually moving members from former member list to active member list every time this happens. This happens multiple times each week

Can you please assist me with this issue?

Thanks,
Bip
This email address is being protected from spambots. You need JavaScript enabled to view it.

The topic has been locked.

Members keep getting moved to "Former Members" list 11 months 2 weeks ago #92721

Jane Atkinson
Offline
Administrator
Posts: 3806
Thank you received: 888

This seems to be something caused by email systems "clicking" on the links in order to check that they aren't harmful.

You need to go to Email and Contact Forms -> Email Security and uncheck the 'Add "Not a Member?" Links to Emails sent to Members via FreeToastHost.' box

Unfortunately, that won't fix the links in any emails that have already been sent, but will stop it happening with new emails.

The following user(s) said Thank You: bdubbula, tamaracvet

The topic has been locked.

Members keep getting moved to "Former Members" list 11 months 2 weeks ago #92724

bdubbula Topic Author Offline New Member Posts: 2 Thank you received: 0	Thank you very much, Jane! I unchecked that box. Will this prevent active members from getting moved to "Former Member" list in future? Best, Bip
	The topic has been locked.

Members keep getting moved to "Former Members" list 11 months 2 weeks ago #92725

Jane Atkinson Offline Administrator Posts: 3806 Thank you received: 888	Yes, it will stop that from happening, as there will no longer be any links to activate. I had the problem with my own club, and since I disabled the setting, everything's been fine. The following user(s) said Thank You: bdubbula
	The topic has been locked.

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