Welcome, Guest
Username: Password: Remember me
1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts. :side:
Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!" ;)
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the strikethrough member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.
  • Page:
  • 1

TOPIC:

Unauthorized images downloaded onto our website including a disparaging comment 3 weeks 6 days ago #92936

  • 03022465
  • 03022465's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 6
  • Thank you received: 0
As administrator for the New Dimensions website I track all of our downloaded images.  However there are some new images that have been downloaded without my or the president's knowledge, including a highly disparaging comment at the bottom.  How do I find out how this was added, and how do I remove the disparaging comment.
The topic has been locked.

Unauthorized images downloaded onto our website including a disparaging comment 3 weeks 6 days ago #92938

  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 11762
  • Thank you received: 3893
Without your club number we cannot assist you.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
The topic has been locked.

Unauthorized images downloaded onto our website including a disparaging comment 3 weeks 6 days ago #92939

  • 03022465
  • 03022465's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 6
  • Thank you received: 0
Club #03022465
The topic has been locked.

Unauthorized images downloaded onto our website including a disparaging comment 3 weeks 6 days ago #92942

  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 11762
  • Thank you received: 3893
1) by download, you really mean upload to your site.

2) The site admin has control of the file manager and can allow 3 additional officers access. (You have Pres, VP ED and Secretary.)

3) Your home page is damaged and missing HTML elements and is showing the template accordion exploded.
3a) The main heading was corrupt. The main heading is intended to be 1 line of text. and no HTML.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
The topic has been locked.

Unauthorized images downloaded onto our website including a disparaging comment 3 weeks 6 days ago #92943

  • 03022465
  • 03022465's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 6
  • Thank you received: 0
Not sure what all that means in terms of “template accordion exploded”, but the unauthorized photos are now removed somehow, along with the disparaging comment. Not sure how to prevent that in the future.
The topic has been locked.

Unauthorized images downloaded onto our website including a disparaging comment 3 weeks 6 days ago #92944

  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 11762
  • Thank you received: 3893
Those images are part of the template.
What do you mean by " disparaging comment " ?

You can turn off the template in the "Default TM Information Panes on Homepage" in the Homepage appearance settings.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
The topic has been locked.

Unauthorized images downloaded onto our website including a disparaging comment 3 weeks 6 days ago #92945

  • 03022465
  • 03022465's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 6
  • Thank you received: 0
It’s not really a disparaging comment but it can be viewed as confusing or negative by site visitors (potential members). It was an automatic reply when someone no longer wants to be on our email list for agendas stating in very large red letters “we’re sorry you no longer want to receive ….” I don’t recall the exact message.
The topic has been locked.

Unauthorized images downloaded onto our website including a disparaging comment 3 weeks 6 days ago #92946

  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 11762
  • Thank you received: 3893
That was because of your bad main page heading.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
The topic has been locked.
  • Page:
  • 1
Moderators: Pamrhtaylor3jliumarc33NotLiabledeedubbleyooNSBPhyllis Kirouac
Time to create page: 0.053 seconds
Powered by Kunena Forum