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Email of Member drops into Former disappears #641372 4 months 3 weeks ago #93136

  • mtoghia
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Hi!  I have one member whose name showed up as "Former Member" on our Agenda.  I had resubmitted her name and email address, and now with this new Agenda, it did it again.  I then tried to add the member but with a different email address.  I got an error that it's a former member, so I moved it over to Guests and I still can't add the member.  First, why would her email address drop into former member automatically?  I do notice that the email address I use in FTH is different than TI's email address.  I didn't think that was an issue though.  Second, should i just delete her previous email address from the system (she actually has two listings in Former Members with different emails).  Let me know how I can get her name and email to "stick" in the Members tab.  
Marianne Toghia
Club#2046288
Last edit: by mtoghia. Reason: Subject line: Email of Member drops into "Former Members" - Club #641372
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Email of Member drops into Former disappears #641372 4 months 3 weeks ago #93137

  • Brian
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Go to the admin console > email security and turn off "Not a Member"

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
The following user(s) said Thank You: mtoghia
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