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TOPIC:

"Unable to create / renew a HTTPS certificate for your custom domain" 3 months 1 week ago #93474

  • cscantlie
  • cscantlie's Avatar Topic Author
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  • Club 3619
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FreeToastHost had the following error message for me when I logged into the Admin Console saying it could not create or renew a HTTPS certificate. I checked the domain expiry and it is 2026-03-28.  Our DNS entries consist of SOA, NS and A records.  The "A" record specifies a host IP address of 50.19.253.65.

What action is required from me to fix this?

The system warning message reads as follows:

[2024-08-31 08:13:37 GMT, FreeToastHost System Warning]  *** IMPORTANT! ***

NOTE:  The FreeToastHost server was unable to create / renew a HTTPS certificate for your custom domain: 
    www.speakersottawa.ca
    
*** This means that you may not be able to access your website using https:// with your custom domain 
name after any existing certificates expire.  

Possible causes may include:
    a. Your custom domain's DNS records are set up incorrectly on your registrar's website.
    b. You are using domain forwarding--it is *not* supported.
    c. Your custom domain has expired. (If so, you must address this with your registrar.)
    d. The custom domain listed in the admin console is no longer being used.
    e. The FTH server was temporarily unable to connect with the free LetsEncrypt! service to create the certificate. 
            (If so, this could be resolved automatically in a week.)
    
*** Note that the system may remove your custom domain from the database to prevent further invalid
attempts at cert renewals.

You may also access your website via 3619.toastmastersclubs.org

You can check your custom domain's expiration date using:
    who.is/whois/www.speakersottawa.ca

You can view your current DNS records using: 
    www.digwebinterface.com/?hostnames=www.s...ns=auth&nameservers=

You can try to troubleshoot your DNS records using: 
    www.dnsstuff.com/tools#dnsReport|type=do...ww.speakersottawa.ca

Please contact the FreeToastHost support team at support.toastmastersclubs.org for more details and assistance.

- FreeToastHost Support (This is a system generated message.)
Colin Cantlie
Speakers Corner Toastmasters Club
Club number 3619
Website: speakersottawa.ca
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"Unable to create / renew a HTTPS certificate for your custom domain" 3 months 1 week ago #93475

  • Brian
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This sometimes happens when the servers are too busy, the cert usually generates on next try.

I ran the cery generation for your domain,, it is good for the next 90 days, and the cert will auto generate again in 60 days.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
The topic has been locked.
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