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After login, any left menu item requires login again, and again 1 month 4 weeks ago #93749

  • jmdlouis
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Being in the same boat, I thought I'd respond.

Without logging in as Admin:
I click on Member Login and enter login info and Click
The Login dialog open up again and this repeats........

I am able to log in as Admin and perform all the admin actions
Clicking on Member Area, the "Meeting Agenda" link is live, but as soon as I click it the Member Login dialog opens up.
On entering password and clicking, the Login dialog opens again and this repeats.

How the Meeting Agenda link works seems to be at the center of this issue.
 
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After login, any left menu item requires login again, and again 1 month 3 weeks ago #93772

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without a club number we have nothing to look at.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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After login, any left menu item requires login again, and again 1 month 3 weeks ago #93784

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I am having same issue.  Login initially works.  As soon as I click on Agenda I get logged out.  Very annoying.  Tried clearing browser cache, tried 3 different browsers (Chrome, Edge, Firefox).  No luck. 
Club website is www.stleotoastmasters.org/  club # is 00645175.
User Name:  Paul Hazzard  Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
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After login, any left menu item requires login again, and again 1 month 3 weeks ago #93785

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if you are using a corporate computer please ask your IT what they changed. FTH has not made any changes.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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After login, any left menu item requires login again, and again 1 month 1 week ago #93860

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I'm in a different corporate club, and we are experiencing the same thing.  Any time a link is clicked on the left menu, you get logged out.  This is true for all club members accessing the website from their work computers (it seems to work ok from personal computers).  The biggest problem is that when you try to see the agenda (which you have to be logged in for) you immediately get logged and and asked to log back in, ad infinitum.  I've seen multiple threads about this is the last couple weeks, starting exactly at the time we started having issues.  I understand FTH did not make changes, but it is also unlikely that all of these different corporate clubs make IT changes at *exactly* the same time.  

There must be some change somewhere that's impacting how FTH is operating when using a corporate proxy or something similar. Not necessarily a change with FTH it's self, but something common among all of our different corporate clubs and FTH.  Our IT also says there was no change on their end that would cause this, and they claimed the issue is on the website end.

I will also note that I tried different browsers with our VPN/connectivity tools in various states of connection/disconnection with no success.

We also started having issues with our distribution lists, where sending an email from our work email accounts does not get forwarded through the system, whereas emailing from a personal account does get forwarded.  This may be an issue on our end through, and we are working with the IT team to see if we can find a solution to that secondary problem.

Club website: geresearch.toastmastersclubs.org/, Club #: 942287.
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After login, any left menu item requires login again, and again 1 month 1 week ago #93904

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It is something that the corporate IT have done to your corporate PC.
They have installed a policy that is preventing the FTH cookies from being create or kept.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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After login, any left menu item requires login again, and again 1 month 6 days ago #93912

  • jmdlouis
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I am happy to report that this issue got fixed this morning for our club. My employer company IT had been looking into this for a few weeks. Lastly they reached out Zscaler and apparently some backend action was done, and the issue is now fixed. So my take-away is that the issue originated from Zscaler.
I was able to access and modify agendas, same as before
The following user(s) said Thank You: Pam
Last edit: by jmdlouis.
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After login, any left menu item requires login again, and again 1 month 6 days ago #93918

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I am happy to report that this issue got fixed this morning for our club. My employer company IT had been looking into this for a few weeks. Lastly they reached out Zscaler and apparently some backend action was done, and the issue is now fixed. So my take-away is that the issue originated from Zscaler.
I was able to access and modify agendas, same as before

Thank you for posting this - hopefully the fix has been applied for all users 
Pam Holley, DTM
FreeToastHost Ambassador
Redlands Toastmasters Club, President 2024-2025 redlands.toastmastersclubs.org/
HOT, IPP 2024-2025 hot.toastmastersclubs.org
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After login, any left menu item requires login again, and again 3 weeks 4 days ago #93974

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My company uses Zscaler. FTH now fully accessible. When I logged on, FTH sent back confirmation link for my device, once I clicked the link and was confirmed, I can get into the site. Thank you to "jmdlouis" sending the update. Much appreciated!
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After login, any left menu item requires login again, and again 3 weeks 4 days ago #93975

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Thank you, it's good to hear.
This Forum is great.
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