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TOPIC:

create/renew HTTPS certificate 3 weeks 5 days ago #94213

D24Support
Topic Author
Offline
New Member
Posts: 1
Thank you received: 0

Unable to resolve this issue. Info is current.

2024-12-28 08:02:17 GMT, FreeToastHost System Warning] *** IMPORTANT! ***

NOTE: The FreeToastHost server was unable to create / renew a HTTPS certificate for your custom domain:
   www.d24tm.org

*** This means that you may not be able to access your website using https:// with your custom domain
name after any existing certificates expire.

Possible causes may include:
   a. Your custom domain's DNS records are set up incorrectly on your registrar's website.
   b. You are using domain forwarding--it is *not* supported.
   c. Your custom domain has expired. (If so, you must address this with your registrar.)
   d. The custom domain listed in the admin console is no longer being used.
   e. The FTH server was temporarily unable to connect with the free LetsEncrypt! service to create the certificate.
           (If so, this could be resolved automatically in a week.)

*** Note that the system may remove your custom domain from the database to prevent further invalid
attempts at cert renewals.

You may also access your website via d24.toastmastersclubs.org

You can check your custom domain's expiration date using:
   who.is/whois/www.d24tm.org

You can view your current DNS records using:
   www.digwebinterface.com/?hostnames=www.d...ns=auth&nameservers=

You can try to troubleshoot your DNS records using:
   www.dnsstuff.com/tools#dnsReport|type=do...&value=www.d24tm.org

Please contact the FreeToastHost support team at support.toastmastersclubs.org for more details and assistance.
- FreeToastHost Support (This is a system generated message.)

Same message as above. Unable to find issues on our end. All info current.
[2024-12-21 08:03:16 GMT, FreeToastHost System Warning] *** IMPORTANT! ***

NOTE: The FreeToastHost server was unable to create / renew a HTTPS certificate for your custom domain:
www.d24tm.org

The topic has been locked.

create/renew HTTPS certificate 3 weeks 5 days ago #94215

Pam
Offline
Administrator
Posts: 3575
Thank you received: 0

Often it is just reason e) - but in your case there is a message saying 'Timeout during connect (likely firewall problem)'
I think it is likely reason a). Your required records all seem good to me, but there are some additional records that might be causing the issue.
Please refer to this document support.toastmastersclubs.org/doc/item/dns-settings-overview and check with your domain name provider if it is safe to delete all of the extra records
Let us know when that is done so we can force a renewal before yours expires on 15 Jan

The topic has been locked.

create/renew HTTPS certificate 3 weeks 5 days ago #94217

Brian Offline Administrator Posts: 10360 Thank you received: 1	The problem has been corrected SSL Cert Created/Renewed for (d24tm.org): Cert Expires: Thu Apr 3 13:44:59 2025 UTC [d24tm.org.crt]
	The topic has been locked.

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