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TOPIC:

MEMBER NOT RECEIVING AITHENTICATION EMAIL 3 months 2 weeks ago #94322

Suresh Nair Topic Author Offline New Member Posts: 2 Thank you received: 0	Hi Ref :Club number 8001233 Member H. Walker is not receiving website authentication email. He has a personalised email address Appreciate your assistance Thanks and Kind regards Suresh Nair
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MEMBER NOT RECEIVING AITHENTICATION EMAIL 3 months 1 week ago #94340

Suresh Nair Topic Author Offline New Member Posts: 2 Thank you received: 0	Request response please
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MEMBER NOT RECEIVING AITHENTICATION EMAIL 3 months 1 week ago #94342

Lcala305
Offline
Moderator
Posts: 49
Thank you received: 2

Hi Suresh,

Just to confirm, is the member is clicking on the "member only" button, typing his email or name, clicking it when it populates, and then finally clicking "Authenticate/Log-In?" If so, kindly have the member double check both emails that were used to add him to the website for any typos. I checked the emails the member has listed to which there is a secondary email that appears to be misspelled. Instead of gmail.com, I am seeing gmal.com.

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MEMBER NOT RECEIVING AITHENTICATION EMAIL 3 months 1 week ago #94349

Brian
Offline
Administrator
Posts: 10441
Thank you received: 3862

walker is receiving the welcome email to his gmail address

Jan 18 13:41:10 toastmastersclubs sendmail[24489]: 50IDf9Ol024486: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:00, xdelay=00:00:00, mailer=esmtp, pri=151902, relay=gmail-smtp-in.l.google.com. [172.253.62.26], dsn=2.0.0, stat=Sent (OK 1737207670 d75a77b69052e-46e1040f54fsi51734701cf.251 - gsmtp)

and his .au address 3 times on the 9th
Jan 9 03:41:07 toastmastersclubs sendmail[29018]: 5093f7Fh029015: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:00, xdelay=00:00:00, mailer=esmtp, pri=122216, relay=wwwalker.com.au. [34.192.245.159], dsn=2.0.0, stat=Sent (Ok: queued as DE47AC6929)
Jan 9 11:31:21 toastmastersclubs sendmail[15761]: 509BVHho015757: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:04, xdelay=00:00:00, mailer=esmtp, pri=151903, relay=wwwalker.com.au. [34.192.245.159], dsn=2.0.0, stat=Sent (Ok: queued as 7A25ED2020)
Jan 9 11:36:09 toastmastersclubs sendmail[18715]: 509Ba86j018710: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:00, xdelay=00:00:00, mailer=esmtp, pri=121537, relay=wwwalker.com.au. [34.192.245.159], dsn=2.0.0, stat=Sent (Ok: queued as 4589BD2020)

The following user(s) said Thank You: Suresh Nair

Last edit: by Brian.

The topic has been locked.