I have lost access to the site following migration from FTH3 to FTH4. How do I regain access? I tried to reset the password, which didn't work.
Club #6494 - Cedarbrae
8 replies · 154 views
You are not listed as the ClubAdmin, the current admin is Keisha Cokely
If she is no longer available please follow these directions
https://www.toastmastersclubs.org/welcome/change-admin/
If she is no longer available please follow these directions
https://www.toastmastersclubs.org/welcome/change-admin/
Thank you,
Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940
Technical Support Consultant and Developer for FreeToastHost
Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940
Technical Support Consultant and Developer for FreeToastHost
Thanks, Brian. I could get access to the site as admin. However, the list of members seems to be outdated and not showing the updated one. Is there a way to request refresh of the club's data?
Thank you,
Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940
Technical Support Consultant and Developer for FreeToastHost
Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940
Technical Support Consultant and Developer for FreeToastHost
Yes, I followed the instructions.
You are now listed as the ClubAdmin.
Did you receive the ClubAdmin welcome email?
Did you read it carefully? You need gto follow its instructions to reset the ClubAdmin password and use the new ClubAdmin user to log in.
Did you receive the ClubAdmin welcome email?
Did you read it carefully? You need gto follow its instructions to reset the ClubAdmin password and use the new ClubAdmin user to log in.
Thank you,
Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940
Technical Support Consultant and Developer for FreeToastHost
Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940
Technical Support Consultant and Developer for FreeToastHost
No, we didn't receive any welcome email and most of the members in the list are no longer with the club.
To gain access, the reset form was sent to club's email for approval. I could set myself as the admin after the request was approved.
To gain access, the reset form was sent to club's email for approval. I could set myself as the admin after the request was approved.
Help docs to managing your FTH member list are here:
https://support.toastmastersclubs.org/doc/fth4/fth4-membership-management-index
To get started focus on these three;
https://support.toastmastersclubs.org/doc/fth4/moving-members-to-other-categories
https://support.toastmastersclubs.org/doc/fth4/adding-members
https://support.toastmastersclubs.org/doc/fth4/assigning-officers
https://support.toastmastersclubs.org/doc/fth4/fth4-membership-management-index
To get started focus on these three;
https://support.toastmastersclubs.org/doc/fth4/moving-members-to-other-categories
https://support.toastmastersclubs.org/doc/fth4/adding-members
https://support.toastmastersclubs.org/doc/fth4/assigning-officers
Richard Taylor
TM Club #7045
TM Club #7045
the ClubAdmin welcome email was sent to Chirag Arora <chirag.a001@gmail.com>
Thank you,
Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940
Technical Support Consultant and Developer for FreeToastHost
Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940
Technical Support Consultant and Developer for FreeToastHost
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