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We don't receive the login key to restore the account password

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We don't receive the login key to restore the account password

11 years 1 week ago
#49323
Dear Sir/Madam

I am a new executive member of the Toronto Engineering Club of Speakers (Club Number: Club 02387295, Area 1, Division A, District 60 )

I was trying to create a new account for the club but apparently a previous member created a Free Toast Host account for us.

I am trying to recover the password and receive this message "A login key was sent to the administrator e-mail address on file". However, we are not receiving such email in our official email account (tec.speakers@gmail.com).

What should we do about this?

Regards,
Francisco Contreras
Secretary, TECS
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  • Brian
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Re: We don't receive the login key to restore the account password

11 years 1 week ago
#49326
please submit a change request if you are not the current site admin

www.toastmastersclubs.org/change/
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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  • LindaMann
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Re: We don't receive the login key to restore the account password

11 years 1 week ago
#49328
The person who created the account is:David Tingsong Dai and I am not sure if I can give out his email address.... Do you know him?

Linda
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Re: We don't receive the login key to restore the account password

11 years 3 days ago
#49392
Hi Linda,

Here is Angelia. I am the current VP PR of the TECS toastmasters club.

David was our first VP PR. He left the club more than two years ago. We have his email address and have made several attempts to contact him. Unfortunately, he does not respond. We do not have access to the email that he registered the website with, nor did he leave us with the password. We are wondering if you may help us to change the current site admin to our club email address: tec.speakers@gmail.com.

Thanks for your help!

Sincerely,
Angelia Tian
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  • RogerM
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Re: We don't receive the login key to restore the account password

11 years 3 days ago
#49393
If you use the form that Brain provided the link for, it will go to the email on record for the club at Toastmasters International.

www.toastmastersclubs.org/change/
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Re: We don't receive the login key to restore the account password

11 years 3 days ago
#49394
Thank you for your help. We have gained access to the website.
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