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Custom Page Not Available

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8 years 10 months ago #58442 by SteveTheTechie
Since you cannot seem to provide me any additional useful information in this forum to look into this, I am going to turn away from this thread...

Hopefully, someone else can better work with you to help resolve your issue...
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8 years 10 months ago #58444 by la@lawrenceandre.com
I'm sorry if I offended you in any way. My only intent was to help you.

What else do you need from me? I'll do whatever I can to provide this. I greatly appreciate your support and this issue is critically impacting the ability of our club to organize our weekly meetings.

As I mentioned in my previous response, here is what I am doing when I get the error:

Step 1: Log into the club website.
Step 2: Click on the Upcoming Roles link from the menu.

I expect this to bring up the custom page that we have created. What I am seeing is the home page.

Club 1928
Earlybird Toastmasters
Overland Park, KS
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8 years 10 months ago - 8 years 10 months ago #58446 by SteveTheTechie
Not offended... I am just not getting anywhere helpful.

I have used the information that you have provided and not seeing the same results.

The only think I can think of is that your cookies are not set up correctly. There is a doc for that.
support.toastmastersclubs.org/doc/item/cookie-settings
Last edit: 8 years 10 months ago by SteveTheTechie.
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8 years 10 months ago #58448 by la@lawrenceandre.com
I have reviewed the cookies doc. That doesn't appear to be the problem.

I've had multiple members experience this issue, so I'm confident it has nothing to do with a single user or computer. I have deleted the custom page and created a new page. I have seen the page load and then "break". I have seen the same page work on some computers and not others.

What is the next step to troubleshoot?

Club 1928
Earlybird Toastmasters
Overland Park, KS
The following user(s) said Thank You: SteveTheTechie
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8 years 10 months ago #58453 by Brian
The following user(s) said Thank You: SteveTheTechie
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8 years 10 months ago #58454 by la@lawrenceandre.com
1) Yes. www.earlybirdtoastmasterskc.org/UpcomingRoles.html

2) Logging into www.earlybirdtoastmasterskc.org and getting the problem. I just tested 1928.toastmastersclubs.org, and the page loads correctly.

Seems like maybe we had a breakthrough! Somehow the problem is introduced by the URL alias? Hmmm...what next?

Club 1928
Earlybird Toastmasters
Overland Park, KS
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