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member doesn't receive email for password change
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member doesn't receive email for password change 5 years 9 months ago #70457

  • kmspohn
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0192 - Orange Upon A Time

Good afternoon! I'm writing on behalf of our member Dave Ratliff. He couldn't remember his password so he requested a new one - never received the email - I asked him to check his SPAM/Junk - and it's not there.

He said he tried it before requesting the new password and the page would just reload and nothing changed.

I appreciate your help!
Karen M. Spohn
Vice President Education
Orange Upon A Time - Club 0192
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member doesn't receive email for password change 5 years 9 months ago #70458

  • Brian
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We are sending him the email. he needs to add the This email address is being protected from spambots. You need JavaScript enabled to view it. and This email address is being protected from spambots. You need JavaScript enabled to view it. to his contact list.
support.toastmastersclubs.org/doc/item/e...embers-receive-email

Jul 9 16:27:19 toastmastersclubs sendmail[17808]: w69GRFSi017805: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:03, xdelay=00:00:03, mailer=esmtp, pri=135841, relay=questbuilding-com....ction.outlook.com. [207.46.163.106], dsn=2.0.0, stat=Sent (<This email address is being protected from spambots. You need JavaScript enabled to view it.> [InternalId=3624952401909, Hostname=DM5PR02MB3211.namprd02.prod.outlook.com] 25511 bytes in 1.772, 14.059 KB/sec Queued mail for delivery)
Jul 9 20:55:37 toastmastersclubs sendmail[19638]: w69KtYCH019634: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:03, xdelay=00:00:01, mailer=esmtp, pri=241487, relay=questbuilding-com....ction.outlook.com. [216.32.180.170], dsn=2.0.0, stat=Sent (<This email address is being protected from spambots. You need JavaScript enabled to view it.> [InternalId=20439749367659, Hostname=CY4PR02MB3205.namprd02.prod.outlook.com] 10798 bytes in 0.251, 41.947 KB/sec Queued mail for delivery)
Jul 10 17:37:48 toastmastersclubs sendmail[3231]: w6AHbjxx003222: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:03, xdelay=00:00:01, mailer=esmtp, pri=241514, relay=questbuilding-com....ction.outlook.com. [216.32.180.170], dsn=2.0.0, stat=Sent (<This email address is being protected from spambots. You need JavaScript enabled to view it.> [InternalId=4045859197460, Hostname=MWHPR02MB3214.namprd02.prod.outlook.com] 10822 bytes in 0.272, 38.832 KB/sec Queued mail for delivery)

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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