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Opt in Email 5 years 8 months ago #70674

  • caiphas
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I entered a new member to our club website but she is not getting the opt in email. I have resent it several time. Any suggestions what to do.
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Opt in Email 5 years 8 months ago #70675

  • Brian
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First you have tell us your club number and at least the mbers first name.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Opt in Email 5 years 8 months ago #70676

  • caiphas
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Our club number is 2301
Serena Inez Pattherson is not receiving the opt in email. Her email is This email address is being protected from spambots. You need JavaScript enabled to view it..

Larry Bryan
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Opt in Email 5 years 8 months ago #70677

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The member is using hotmail.com, she needs to add the server email addresses to her white list.
This email address is being protected from spambots. You need JavaScript enabled to view it.
This email address is being protected from spambots. You need JavaScript enabled to view it.

I can see in the logs that we are sending the emails to her.
Jul 18 01:36:48 toastmastersclubs sendmail[5958]: w6I1akG7005955: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=122014, relay=hotmail-com.olc.protection.outlook.com. [104.47.33.33], dsn=2.0.0, stat=Sent (<This email address is being protected from spambots. You need JavaScript enabled to view it.> [InternalId=9603546907155, Hostname=BN3NAM...rod.protection.outlook.com] 9392 bytes in 1.118, 8.201 KB/sec Queued mail for delivery -> 250 2.1.5)
Jul 18 22:19:50 toastmastersclubs sendmail[3157]: w6IMJnLW003148: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=122014, relay=hotmail-com.olc.protection.outlook.com. [104.47.38.33], dsn=2.0.0, stat=Sent (<This email address is being protected from spambots. You need JavaScript enabled to view it.> [InternalId=399431984368, Hostname=BL2NAM0...od.protection.outlook.com] 9393 bytes in 0.570, 16.066 KB/sec Queued mail for delivery -> 250 2.1.5)
Jul 18 22:19:50 toastmastersclubs sendmail[3153]: w6IMJn1m003146: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=122014, relay=hotmail-com.olc.protection.outlook.com. [104.47.38.33], dsn=2.0.0, stat=Sent (<This email address is being protected from spambots. You need JavaScript enabled to view it.> [InternalId=12292196427116, Hostname=BL2NA...od.protection.outlook.com] 9393 bytes in 0.621, 14.751 KB/sec Queued mail for delivery -> 250 2.1.5)

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Opt in Email 5 years 8 months ago #70680

  • SteveTheTechie
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caiphas:

Please send your new member a link to the following via regular email:
support.toastmastersclubs.org/doc/item/e...embers-receive-email

Have them look at the section on Outlook.com / Hotmail... sometimes those give us problems with filtering / blocking emails from our server, so your member will need to whitelist the server address as Brian is indicating so that the opt-in emails can get through.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
Last edit: by SteveTheTechie.
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