TOPIC:

If any of you are also web developers with expertise in email deliverability, I would welcome the opportunity have a conversation with you.

FreeToastHost continues to have some challenges with being able to effectively deliver emails to certain email systems without whitelisting, such as Microsoft email systems (e.g. HotMail and Outlook.com). Once a user has whitelisted the FreeToastHost server email address in their email agent, we are fine but expecting users to figure out how to whitelist our server can be problematic. Even though I created a doc specifically to address this, support.toastmastersclubs.org/doc/item/e...embers-receive-email, it is clear that keeping this doc up to date w/ changes in email systems will be a challenge, and expecting users to be aware of this doc and to follow it is also going to be a challenge.

Additionally, recent link protection schemes (via Barracuda email security) that certain email agents are implementing are preventing some of the links we put in basic text emails from working as intended. For example, in new member and new club admin emails.

We have put a lot of time and effort into trying to ensure that emails sent through FreeToastHost are actually delivered and do not end up in spam filters, but my frank assessment is that we are still falling short in a few key areas, such as the above.

I have done just about as as much as I can think of and we are at the point where we need to seek any available expertise from our user base. Hopefully, someone out there sees this, has the needed expertise, and is willing to assist. FreeToastHost depends a lot on our user base to speak up, contribute, and help keep the system viable and useful for the long run.

If you are able and willing to contribute your expertise, please drop me a Private Message.

Thanks in advance!

Additionally, the system is having challenges with bounced email addresses. I am presuming that some of these are past club members that were never moved to the Former Members tab in Membership Management (or removed) and have since changed their email addresses.

We may need to have the system track the number of bounces to an email address in the future, and remove the email address or deactivate it once a threshold count of bounces is reached, as an automated way to address this.

Hi,
I probably don't have the expertise you are looking for, yet I do website development and have run into email delivery issues that have caused me a lot of grief. Here are 2 service you should evaluate if you haven't to see if they can help fix the problems.
www.mailgun.com
sendgrid.com

I've looked at both of these, yet haven't taken the time to figure out how best to implement since I was able to find adequate work around solutions for the website email delivery issues on client sites.

You might want to check out mxtoolbox.com I've used them in the past to troubleshoot this type of stuff.

HTH

Matt James

Matuse wrote:

You might want to check out mxtoolbox.com I've used them in the past to troubleshoot this type of stuff.

HTH

Matt James

I have used mxtoolbox before. It is useful, but falls short for the types of issues we are seeing.