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TOPIC:

Prospective email alerts are going to member who left the club 1 year 6 months ago #89109

kristenlena Topic Author Offline New Member Posts: 4 Thank you received: 0	Whenever someone requests our club contacts them via the website, the notifcation goes to the previous President who left the club. I've scoured the site and changed whatever I could. When I check the "Contact Us" page, it says it's contacting me with my name, but I don't get the emails. Website: fort.toastmastersclubs.org/
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Prospective email alerts are going to member who left the club 1 year 6 months ago #89110

Brian Offline Administrator Posts: 11675 Thank you received: 3881	Could this be the email that is receiving the contact requests? Since you did n't tell us the email we can only guess.TI Club Contact Email:seedsound@techie.com Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.

Prospective email alerts are going to member who left the club 1 year 6 months ago #89116

kristenlena Topic Author Offline New Member Posts: 4 Thank you received: 0	Yes. Seedsound is getting the emails, but I should be. My regular email is This email address is being protected from spambots. You need JavaScript enabled to view it. and the President toastmaster email is This email address is being protected from spambots. You need JavaScript enabled to view it. which should forward to me.
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Prospective email alerts are going to member who left the club 1 year 6 months ago #89118

Brian Offline Administrator Posts: 11675 Thank you received: 3881	Fix your club contact on Toastmasters.org support.toastmastersclubs.org/doc/item/u...s-international-site Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560 The following user(s) said Thank You: kristenlena
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Prospective email alerts are going to member who left the club 1 year 6 months ago #89120

kristenlena Topic Author Offline New Member Posts: 4 Thank you received: 0	Many thanks Brian! I didn't realize the influence the International site had over our site. Have a great weekend!
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Prospective email alerts are going to member who left the club 1 year 6 months ago #89121

Brian Offline Administrator Posts: 11675 Thank you received: 3881	It has no influence over you site, that is the problem when you changed president your club didn't update the club contact information at Toastmasters.org Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
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Prospective email alerts are going to member who left the club 1 year 6 months ago #89122

kristenlena Topic Author Offline New Member Posts: 4 Thank you received: 0	Oh.... so the prospective members were finding our club through toastmaster.org. I assumed it was through our club website. Okay, that makes sense.
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Prospective email alerts are going to member who left the club 1 year 6 months ago #89123

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

If you use a FTH provided address for your TI club contact address, it has the benefit of automatically getting routed to the proper people when you change officers.

The only thing to keep in mind is do not use the members- or officers- FTH addresses there, those are blocked to anyone outside your club (like prospective members). Instead, if you want to use a FTH address, use either the contact- address (& enable it in Email and Contact forms module) or an officer email address (e.g. vpm-)

Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.

The following user(s) said Thank You: kristenlena

The topic has been locked.

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