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Long Time Member getting message that he is blocked (black listed) 2 months 2 weeks ago #92084

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The member is Brian Woolf in Blue Moon Toastmasters. He's been a member for years but is now getting an error message saying he is "block (black listed)" from sending emails to This email address is being protected from spambots. You need JavaScript enabled to view it.

He is so frustrated that he says he will drop from the club unless this is resolved.
Please advise why this is happening and what I as site administrator can do to fix it.
Thank you,
Sharon Hill
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Long Time Member getting message that he is blocked (black listed) 2 months 2 weeks ago #92085

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The correct web address is: 585095.toastmastersclubs.org
Pls use that.
Les Saville DTM Past Division Director 2015
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Toastmasters International
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Long Time Member getting message that he is blocked (black listed) 2 months 2 weeks ago #92086

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Also use members - This email address is being protected from spambots. You need JavaScript enabled to view it. to transmit to all members
Les Saville DTM Past Division Director 2015
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Long Time Member getting message that he is blocked (black listed) 2 months 2 weeks ago #92087

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Correction This email address is being protected from spambots. You need JavaScript enabled to view it.
Les Saville DTM Past Division Director 2015
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Member of Kings Langley Toastmasters Club 4875
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Long Time Member getting message that he is blocked (black listed) 2 months 2 weeks ago #92088

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Hello, Les. Thank you for your quick response.
But I don't understand. Brian is the only member getting this black list error.
Is there something specific that Brian should do?

Sharon
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Long Time Member getting message that he is blocked (black listed) 2 months 2 weeks ago #92089

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Black listIf you are getting unwanted emails from just a few places or people, you can put the names in this list.They can be specific email addresses, or whole domains. Entering a whole domain in a blacklist will stop email from anyone whose email address ends with that domain. For example, it will block This email address is being protected from spambots. You need JavaScript enabled to view it.This email address is being protected from spambots. You need JavaScript enabled to view it. and everyone else from bannedaddress.com That applies even if one of those addresses is in the white list.Enter each name or domain, separated by commas, and save.
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Long Time Member getting message that he is blocked (black listed) 2 months 2 weeks ago #92090

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Ask your Admin to login and select drop down tp middle. 
Website settings
Email and contsct forms
You will see White List and Black List
Check if Brian is listed there and delete it. Please click SAVE
That will fix the issue
refer to attached screenshot
Les Saville DTM Past Division Director 2015
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Long Time Member getting message that he is blocked (black listed) 2 months 2 weeks ago #92091

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585095 post=92088 userid=33570
Is there something specific that Brian should do?

No, you have to take the action in the admin console.
b******@gmail.com was found in the Crowd Sourced Black List. If you need to receive email from this email address / domain, then add it to the Email White List.

He's not in your club's black list so another club added his email to their black list. When this happens to a member's email address you can add him to your club's white list or disable the crowd sourced black list for your club.

See this document for instructions on using the black list/white list.

support.toastmastersclubs.org/doc/item/reducing-spam
Richard Taylor
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Club #7045
GOOD MORNING! Toastmasters
www.goodmorningtoastmasters.com
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