Welcome, Guest

1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts.

Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!"
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the ~~strikethrough~~ member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.

Page:
1

TOPIC:

Club website access #2 3 years 7 months ago #81574

pmitrano
Topic Author
Offline
New Member
Posts: 7
Thank you received: 0

Our prospects do not click to opt in to the email. They think the message is spam. We are trying to simplify it but there is no way to change it. This is scary. We want to make this simpler but there is no way to:

[MH Speakers] Pending Addition to Murray Hill Speakers Club (#3260) Website (copy)
Inbox

This is an automatically generated email. Your addition as a potential future member to the
Murray Hill Speakers Club (#3260) (Club 3260) website is pending--
please click one of the links below.

If you agree, your name, email address (if provided), and your phone number (if provided) will be stored in the website.
Your email address is used as part of an email list to send you updates about the club and notifications
of upcoming club events and meetings.

If you decline to allow your contact information to be added, you will be *deleted* from the website, unable to login,
and unable use the Murray Hill Speakers Club (#3260) website and its services.

If you AGREE to allow your contact information to be stored & used as described, click the following:
(***Link omitted in this copy.***)

If you DECLINE to allow your contact information to be stored & used as described and want it deleted, click the following:
(***Link omitted in this copy.***)

You will see a another screen to confirm your choice when you click the above links.

If you have any questions about this email, please contact the club website administrator by
replying to this email.

Regards,

The FreeToastHost Website Support Team
<support.toastmastersclubs.org>

Please Log in or Create an account to join the conversation.

Club website access #2 3 years 7 months ago #81575

pmitrano
Topic Author
Offline
New Member
Posts: 7
Thank you received: 0

we would rather the prospects get this email:
Prospective Member Follow-Up Email

Thanks for your interest in Toastmasters!

(copy)

Dear <Mr. or Mrs. Last Name>

Thank you for reaching out to our club. Below is information about our club. Attending a meeting as a guest is free and I hope to see you there!

• Club name: <Name>
• Next meeting: <Time and date>
• Meeting location: <Address where your club meets>
• Parking information: <Information on where to park at your meeting>
• Additional information: <Add any additional info here. If your club’s meeting room is hard to find, provide direction. Let the prospective member know if your club has a dress code, explain the culture of your club, and if your club is an advanced one, what qualifications there are to join.>

What questions do you have about Toastmasters or our club? I would be more than happy to help answer them for you.

Sincerely,

Please Log in or Create an account to join the conversation.

Club welcome email 3 years 7 months ago #81590

Brian
Offline
Administrator
Posts: 11664
Thank you received: 3880

Your VP membership needs to train the new members in the procedure to join the website. The opt-in email will not change.

Moved your email to a new thread.
Your club admin can change the WELCOME email that is sent after the opt-in email.. Please read the documentation

support.toastmastersclubs.org/doc/item/new-member-welcome

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560

Please Log in or Create an account to join the conversation.

Last edit: by Brian.

Club welcome email 3 years 5 months ago #82086

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

Brian wrote:
Your club admin can change the WELCOME email that is sent after the opt-in email.

The WELCOME email is only sent to new members, not non-members that are added to the database.

Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.

Please Log in or Create an account to join the conversation.

Club welcome email 3 years 4 months ago #82142

nnenna.ogbu
Offline
New Member
Posts: 10
Thank you received: 0

SteveTheTechie wrote:

Brian wrote:
Your club admin can change the WELCOME email that is sent after the opt-in email.

The WELCOME email is only sent to new members, not non-members that are added to the database.

I have several Prospects, who opted-in, that are now members. When I move them from the Prospects list into the Members list, does that movement trigger the system to automatically send them a New Member Welcome email or do I need to manually send them the New Member Welcome email by selecting their names in the New Member Welcome tab?

Atlanta Public Schools Toastmasters Club 7706134
aps.toastmastersclubs.org/

Please Log in or Create an account to join the conversation.

Club welcome email 3 years 4 months ago #82144

Brian Offline Administrator Posts: 11664 Thank you received: 3880	You will need to send them the welcome email manually. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560 The following user(s) said Thank You: nnenna.ogbu
	Please Log in or Create an account to join the conversation.