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Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!"
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.
TOPIC:
AccessingWebsiteError 11 years 2 months ago #33968
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Hello, I am acting as temporary site admin for club 1041996 as they've had some membership changes over the past few months. I'm working with the Club Coach to get the website utilized again.
I logged in as admin and was doing a few screenshots of things that can be updated to share with the Coach. When I got to the member management portion, it was blank even though I saw members there last night when I logged in. At first I assumed I cut out the data, instead of copying and pasting, so I kept trying to enter the info again. Each time I saved it, I would get an "Unknown" or "0" error (first one and then the other)/ I verified I had had no spaces, or characters that would error out and I even typed values instead of copying in case there was a hidden space or character by chance on my end in the paste process. At this point, I closed out of everything on the website in the plan of going back in from the start . Then the website actually reverted to the main FTH site vs the one for club 1041996. As I logged in to this site to ask to have it looked at, I see that there were some issues over the last few days that were similar to what I'm experiencing...I'm just not entirely sure at this point if I only have a member management/website access issue that will be fixed soon or if in my updating of site admin info/etc from the intro screens,I changed something I didn't realize (user error) and now have a larger problem. Please advise what I need to do or if you need to reset it on your end and have me start from scratch...let me know so I can update the info that was in there. I'm just not entirely sure what the issue truly is as I was obviously doing too much at one time.  Thanks so much for your help! Carolyn - acting on behalf of Club 1041996 |
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