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TOPIC:

Session seems to logout quite fast 10 years 5 months ago #41300

ramprao
Topic Author
Offline
Junior Member
Posts: 39
Thank you received: 4

Is it possible to stay logged in for a much longer period without any activity. It seems to log me out as a member quite fast -- maybe under 10 mins. Is it possible to increase this time?

As admin, I can seem to stay logged in without being automatically logged out after inactive period.

Thanks.

Note to site moderators: is it ok if I post multiple threads with the issues I have been encountering? Don't want to come across as spamming

248.toastmastersclubs.org
hilotoastmasters.com

The topic has been locked.

Session seems to logout quite fast 10 years 5 months ago #41303

Brian Offline Administrator Posts: 10452 Thank you received: 3863	We do not log you out, that is an issue with your browser. Please check your browser settings to this Doc. support.toastmastersclubs.org/doc/item/i...orer-cookie-settings
	The topic has been locked.

Session seems to logout quite fast 10 years 5 months ago #41345

SteveTheTechie
Offline
Administrator
Posts: 11526
Thank you received: 3795

ramprao wrote:
Is it possible to stay logged in for a much longer period without any activity. It seems to log me out as a member quite fast -- maybe under 10 mins. Is it possible to increase this time?

As admin, I can seem to stay logged in without being automatically logged out after inactive period.

Thanks.

Note to site moderators: is it ok if I post multiple threads with the issues I have been encountering? Don't want to come across as spamming

Yes please post multiple threads.

Can you please provide any specifics you can on the logout issue. It is a member logout issue, correct? What are you doing between the time you log in as a member and you get logged out? Are you making any changes in Membership Management during that time, for example? (It is relevant.)

The topic has been locked.

Session seems to logout quite fast 10 years 5 months ago #41346

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	Brian wrote: We do not log you out, that is an issue with your browser. Please check your browser settings to this Doc. support.toastmastersclubs.org/doc/item/i...orer-cookie-settings Brian, actually, his session key could be getting trashed.
	The topic has been locked.

Session seems to logout quite fast 10 years 5 months ago #41349

ramprao
Topic Author
Offline
Junior Member
Posts: 39
Thank you received: 4

Thanks for your help.

All day so far, I have been logged in using Safari on Mac OS X and did not get logged out at all.

However, in the morning, I had problems with my iPad which was running Safari browser. That was when the session logouts happened. I don't think I was doing anything. I will try to replicate the problem shortly and see if that recurs.

248.toastmastersclubs.org
hilotoastmasters.com

The topic has been locked.

Session seems to logout quite fast 10 years 5 months ago #41368

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	Ok, Safari has some quirks that have provided challenges in the past. Any specific details you can provide, including any screenshots (if relevant) help us resolve any issues faster.
	The topic has been locked.

Session seems to logout quite fast 10 years 5 months ago #41403

ramprao Topic Author Offline Junior Member Posts: 39 Thank you received: 4	Steve -- You are right in that it seems both device dependent and also seems to be network dependent. I've had my iPad at work connected to the network and no automatic logouts have happened yet. I will try it again at home tonight. 248.toastmastersclubs.org hilotoastmasters.com
	The topic has been locked.