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Request of next Steps of Administrator change 8 years 1 month ago #55736

nsandhu73 Topic Author Offline New Member Posts: 3 Thank you received: 1	Hi I'm from Club # 7966 Speak With Confidence Toastmasters Club ib Surrey, BC We requested to have our adminstator change since the main adminstrator left. We followed the steps to request change of adminstrator and our president has confirmed the email asking to confirm the change. Now that he has confirmed the request, could you please indicate what the next steps are? Thank you Nina
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Request of next Steps of Administrator change 8 years 1 month ago #55743

Jane Atkinson
Offline
Administrator
Posts: 4023
Thank you received: 882

To log into the site, you may need to click on "forgot your password" to do a reset. (I don't think I've ever done the change administrator process, so I'm not 100% sure.)

For guidelines on what to do once you are in, see support.toastmastersclubs.org/doc, or for a quick start, support.toastmastersclubs.org/doc/item/quick-start-page The second link doesn't include anything about agendas, as not all clubs use them, but they are covered elsewhere in the docs.

Then, if you're still stuck with anything, you can make a post asking for help.

VPE Ernst&Young Achieving Potential, club 1137486 (Auckland, NZ)
FreeToastHost Field Officer, District 112 (Northern New Zealand)

Spare yourself anxiety and Backup your site regularly.

The topic has been locked.

Request of next Steps of Administrator change 8 years 1 month ago #55746

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

Once the request is approved, the person making the request should get an email with a link it in to get them in as the admin. Once in as the admin, they should load the admin console and update their info there on the administrator info tab.

Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.

The following user(s) said Thank You: Jane Atkinson

Last edit: by SteveTheTechie.

The topic has been locked.

Request of next Steps of Administrator change 8 years 1 month ago #55752

LindaMann Visitor	As I had to do that before, Steve is exactly correct. As long as the TI site has your email address, you will be the one who gets the email and then you can go into the website and make the changes and change the admin to yourself.
	The topic has been locked.

Request of next Steps of Administrator change 8 years 1 month ago #55755

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

LindaMann wrote:
As I had to do that before, Steve is exactly correct. As long as the TI site has your email address, you will be the one who gets the email and then you can go into the website and make the changes and change the admin to yourself.

Clarification... the system actually sends 2 emails... process is as follows:

1. Request made in Change form ... requester's email address saved with request in database.

2. Email sent containing approval link to person listed as club contact on TI find a club, old admin, and club president. (any of the 3 can click the approval link in the email to approve)

3. Once approval link has been clicked, the system sends *another* email back to the original requester (email address in db) with a link to enable the requester to get into the system as the admin.

The following user(s) said Thank You: LindaMann

Last edit: by SteveTheTechie.

The topic has been locked.

Request of next Steps of Administrator change 8 years 1 month ago #55768

nsandhu73 Topic Author Offline New Member Posts: 3 Thank you received: 1	Thank Linda/Steve/Jane I will follow those steps and see if I can change the administrator. nina The following user(s) said Thank You: LindaMann
	The topic has been locked.