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club website 6 years 10 months ago #63209

Elvisal Topic Author Offline New Member Posts: 4 Thank you received: 0	Hi there I'm new to this so bear with me... I tried to add a member to our club website. She couldn't log onto the system. I deleted her and tried to re-add her but still had no luck. Any suggestions? Respectfully, Al Gilday Rose City Toastmasters Club 2877
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club website 6 years 10 months ago #63210

LindaMann Visitor	What is the person's name and are you following the steps in which to add a person?
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club website 6 years 10 months ago #63211

Elvisal Topic Author Offline New Member Posts: 4 Thank you received: 0	Donna Wagar, This email address is being protected from spambots. You need JavaScript enabled to view it.
	The topic has been locked.

club website 6 years 10 months ago #63212

Elvisal Topic Author Offline New Member Posts: 4 Thank you received: 0	Yes, I followed all the steps. I used the quick add feature. Alan
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club website 6 years 10 months ago #63213

Brian
Offline
Administrator
Posts: 11647
Thank you received: 3880

I can see the authorization email has been sent to her eamil, have her check her spam/junk box

May 25 22:30:15 toastmastersclubs sendmail[481]: v4PMUEOs000478: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=120967, relay=mx2.hotmail.com. [65.54.188.126], dsn=2.0.0, stat=Sent ( <This email address is being protected from spambots. You need JavaScript enabled to view it.> Queued mail for delivery)

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560

The following user(s) said Thank You: LindaMann

The topic has been locked.

club website 6 years 10 months ago #63214

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

Brian wrote:
I can see the authorization email has been sent to her eamil, have her check her spam/junk box

May 25 22:30:15 toastmastersclubs sendmail[481]: v4PMUEOs000478: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=120967, relay=mx2.hotmail.com. [65.54.188.126], dsn=2.0.0, stat=Sent ( <This email address is being protected from spambots. You need JavaScript enabled to view it.> Queued mail for delivery)

Brian, it is a hotmail address... a little reminder bell should go off for that.

Alan: please have your member reference the following: support.toastmastersclubs.org/doc/item/e...embers-receive-email Particularly the section on Outlook.com/hotmail. MS's email gives us some occasional email security headaches.

Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.

The following user(s) said Thank You: LindaMann

Last edit: by SteveTheTechie.

The topic has been locked.

club website 6 years 10 months ago #63233

Elvisal
Topic Author
Offline
New Member
Posts: 4
Thank you received: 0

Thank you, Linda, Steve and Brian..
I received the following from our member..

I followed the link to the Toastmasters support page. I followed the instructions and tried to enter @toastmastersclub.org as a safe sender. The response was “Cannot add because address is not formatted properly.
Very confused,
Donna

I searched all my folders. I did find the email that allowed me to sign into the main Toastmasters site. I joined the main site a while ago. I tried using the membership number to sign on to the Rose City site but with no luck.

Definitely not getting a Authorization email--not in junk mail or anywhere. Managed to add @toastmastersclub.org to safe sender. Still nothing.

The topic has been locked.

club website 6 years 10 months ago #63235

Brian Offline Administrator Posts: 11647 Thank you received: 3880	She is entering the wrong address she is missing an s @toastmastersclubs.org Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560 The following user(s) said Thank You: LindaMann
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club website 6 years 10 months ago #63238

SteveTheTechie Offline FreeToastHost Developer Posts: 13529 Thank you received: 3831	Should be a complete address: server@toastmastersclubs.org Regards, Steve James, DTM FreeToastHost System Developer Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years. >>> Please put your club number in your forum profile. CLICK here to edit your profile. The following user(s) said Thank You: LindaMann
	The topic has been locked.