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TOPIC: Your connection is not private

Your connection is not private 9 months 1 week ago #66801

  • winstonbb
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Our website hosting company has changed the dns settings of our website domain ( www.toastmasters.org.za ) to automatically route traffic to our FTH website 1150.toastmastersclubs.org/

However, when I now go to www.toastmasters.org.za I get the error message "Your connection is not private " (see attached).

Our website hosting company advised:

The server that is hosting your website is not using a security certificate associated with your domain name, you will have to direct this query to your website developers.

Please can you assist to resolve this?

Winston Beckford
Club: 1150
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Your connection is not private 9 months 1 week ago #66802

  • Brian
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Please read the documentation on site security
support.toastmastersclubs.org/doc/item/secure-content

The proper setup of your site is your responsibility we do provide the secure certificate for you to use.
Thank you

Brian McDonald DTM
Lead Freetoasthost Support
support.toastmastersclubs.org

Cataraqui Valley Toastmasters
www.catval.com
Club #9560

Past District Director District 61 for 2016-2017
Serving Eastern Ontario, Quebec, and Northern New York
www.tm61.org
Last Edit: by Brian.
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Your connection is not private 8 months 2 weeks ago #67118

  • sandiewright
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Hello,

Our club had purchased and set up a custom domain about 3 months ago and everything has been working great.

At that initial setup period we had encountered an issue when you'd try to load the site and you get a "not secure" page (see attached).
That was resolved by your team setting us up with a secure SSL certificate..but now we are seeing that error page again.

Looks like the secure SSL certificate expired 2 days ago (please see attached).

We really appreciate you guys helping us before with the certificate.
Could you please help us again by renewing our certificate?

Thanks!

Sandie Wright
IPP, Confidence Builders Club
#3119281
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Immediate Past President
Confidence Builders Club
#3119281

confidencebuildersclub.org
Last Edit: by sandiewright.
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Your connection is not private 8 months 2 weeks ago #67126

  • winstonbb
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Hi Sandie

Did you manage to have this resolved?
I am having the same issue and don't know how to resolve it.

Rgds
Winston
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Your connection is not private 8 months 2 weeks ago #67127

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Hi Brian

I have read the document you sent regarding site security and I am still not clear what is causing this problem.
I have enforced HTTPS in our FTH Website Settings but the problem still persists.
Please, can you advise what else I need to do to fix this? Alternatively, if it cannot be fixed, please can you let me know and I will revert to our old website.

Thank you.
Winston
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Your connection is not private 8 months 2 weeks ago #67130

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Just FYI, the old/original domain name still works. It's the same site. If you go here: www.sslshopper.com/ssl-checker.html
you can see if your certificate has expired or not. If it has, the Free Toast Host team will have to renew it for you.
Immediate Past President
Confidence Builders Club
#3119281

confidencebuildersclub.org
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Your connection is not private 8 months 2 weeks ago #67157

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These should be all set now.
The following user(s) said Thank You: sandiewright
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Your connection is not private 8 months 2 weeks ago #67161

  • sandiewright
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Thank you so much!!
Quick question - I just used the SSL checker website and it's saying the Secure SSL certificate will expire April 8, 2018.
Will it auto renew or will I have to write back on the forum asking ya'll to renew it?
Thanks! :)
Immediate Past President
Confidence Builders Club
#3119281

confidencebuildersclub.org
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Your connection is not private 8 months 2 weeks ago #67163

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It should auto-renew via our script, but if you have any issues let us know.
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Your connection is not private 8 months 2 weeks ago #67164

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it should auto renew if you do not make any changes to the domain DNS, or in the Admin Control panel
Thank you

Brian McDonald DTM
Lead Freetoasthost Support
support.toastmastersclubs.org

Cataraqui Valley Toastmasters
www.catval.com
Club #9560

Past District Director District 61 for 2016-2017
Serving Eastern Ontario, Quebec, and Northern New York
www.tm61.org
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