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Site Admin 7 years 4 months ago #67055

MACCSOT Topic Author Offline New Member Posts: 18 Thank you received: 0	I have taken over the Site Administrator for a second club (#5280). However, the password reset given to today me is not working. Any help would be greatly appreciated. Thanks, Lois Club # 5991097
	The topic has been locked.

Site Admin 7 years 4 months ago #67056

wesb Visitor	Lois; The admin set up in your site has an email beginning with russmags. Is that you? If not, there's a procedure to follow to request a new admin. Wes B.
	Last edit: by wesb. The topic has been locked.

Site Admin 7 years 4 months ago #67057

Brian Offline Administrator Posts: 10444 Thank you received: 3862	Changing site administrators when the previous one is no longer available support.toastmastersclubs.org/doc/item/w...-no-longer-available
	The topic has been locked.

Site Admin 7 years 4 months ago #67058

MACCSOT Topic Author Offline New Member Posts: 18 Thank you received: 0	It is the President of the club who reset the password today. When I tried the password it is not working. Thanks, Lois Club # 5991097
	The topic has been locked.

Site Admin 7 years 4 months ago #67065

Brian Offline Administrator Posts: 10444 Thank you received: 3862	We don't reset passwords, you need to talk to the existing site admin.
	The topic has been locked.

Site Admin 7 years 4 months ago #67075

MACCSOT Topic Author Offline New Member Posts: 18 Thank you received: 0	Disregard: I finally got the temporary password from the system Thanks, Lois Club # 5991097
	Last edit: by MACCSOT. The topic has been locked.

Site Admin 7 years 4 months ago #67076

SteveTheTechie
Offline
Administrator
Posts: 11526
Thank you received: 3795

Ok, you should have been emailed a link to get in. Once you click on the link, you should be directed back to your website, but you should find that you are already logged in as the admin. This allows you to launch the admin console from the button and change the password on the Administrator Information tab.

When you click the link in the email, aren't you then logged in? You should see three buttons instead of two if you are logged in.

The following user(s) said Thank You: MACCSOT

The topic has been locked.