Welcome, Guest
Username: Password: Remember me
1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts. :side:
Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!" ;)
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the strikethrough member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.
  • Page:
  • 1

TOPIC:

Can't login into club webpage as site admin. 6 years 3 months ago #67184

  • tsmith5628
  • tsmith5628's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 9
  • Thank you received: 0
I am the Admin for two Toastmasters websites. I can not log into either web page. I get the following message:

DATA TRANSFER ERROR
JavaScript Function=AdminLogin
Status=error

Please notify us about this at https//:support.toastmastersclub.org

How do I fix this?

Tina Smith, CC, CL
D84, Div B, Area 21 Director

Melbourne FL 589305, VPE
Girl Talk 1465493 VPM
Advanced 984 VPE
Attachments:
The topic has been locked.

Can't login into club webpage as site admin. 6 years 3 months ago #67187

  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 11647
  • Thank you received: 3880
Click the reload link at the bottom of your club Website

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
The topic has been locked.

Can't login into club webpage as site admin. 6 years 3 months ago #67209

  • tsmith5628
  • tsmith5628's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 9
  • Thank you received: 0
Resetting the web pages didn't fix the problem. I think it has something to do with my laptop settings? I'm using Win 10. I even tried a different web browser, Iwas able to login on my work computer and it worked fine.
Tina Smith, CC, CL
D84, Div B, Area 21 Director

Melbourne FL 589305, VPE
Girl Talk 1465493 VPM
Advanced 984 VPE
Last edit: by tsmith5628. Reason: More information that might help.
The topic has been locked.

Can't login into club webpage as site admin. 6 years 3 months ago #67210

  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 11647
  • Thank you received: 3880
I just logged in as the site admin for you without an issue.

What Browser and version are you running ?

Please clear your browser cache, close and open and try again.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
The topic has been locked.

Can't login into club webpage as site admin. 6 years 3 months ago #67212

  • SteveTheTechie
  • SteveTheTechie's Avatar
  • Offline
  • FreeToastHost Developer
  • FreeToastHost Developer
  • Posts: 13529
  • Thank you received: 3831
Check for error details in the Developer Console.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
The topic has been locked.

Can't login into club webpage as site admin. 6 years 3 months ago #67213

  • tsmith5628
  • tsmith5628's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 9
  • Thank you received: 0
Where do I find the Developer Console?
Tina Smith, CC, CL
D84, Div B, Area 21 Director

Melbourne FL 589305, VPE
Girl Talk 1465493 VPM
Advanced 984 VPE
The topic has been locked.

Can't login into club webpage as site admin. 6 years 3 months ago #67214

  • SteveTheTechie
  • SteveTheTechie's Avatar
  • Offline
  • FreeToastHost Developer
  • FreeToastHost Developer
  • Posts: 13529
  • Thank you received: 3831

Where do I find the Developer Console?


Ok, forget that then.... too hard to direct you for different browsers.

Did you click the reload link at the very bottom of your web page?
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
The topic has been locked.

Can't login into club webpage as site admin. 6 years 3 months ago #67215

  • tsmith5628
  • tsmith5628's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 9
  • Thank you received: 0
Yes, several times. I've also reinstalled Java too. Is there anyway you can take control of my computer and fix the problem?
Tina Smith, CC, CL
D84, Div B, Area 21 Director

Melbourne FL 589305, VPE
Girl Talk 1465493 VPM
Advanced 984 VPE
The topic has been locked.

Can't login into club webpage as site admin. 6 years 3 months ago #67216

  • SteveTheTechie
  • SteveTheTechie's Avatar
  • Offline
  • FreeToastHost Developer
  • FreeToastHost Developer
  • Posts: 13529
  • Thank you received: 3831

Yes, several times. I've also reinstalled Java too. Is there anyway you can take control of my computer and fix the problem?


We do not do that.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
The topic has been locked.

Can't login into club webpage as site admin. 6 years 3 months ago #67217

  • tsmith5628
  • tsmith5628's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 9
  • Thank you received: 0
Ok, thank you for your patience. I really appreciate it.
Tina Smith, CC, CL
D84, Div B, Area 21 Director

Melbourne FL 589305, VPE
Girl Talk 1465493 VPM
Advanced 984 VPE
The topic has been locked.

Can't login into club webpage as site admin. 6 years 3 months ago #67218

  • tsmith5628
  • tsmith5628's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 9
  • Thank you received: 0
Do you have any other suggestions?
Tina Smith, CC, CL
D84, Div B, Area 21 Director

Melbourne FL 589305, VPE
Girl Talk 1465493 VPM
Advanced 984 VPE
The topic has been locked.

Can't login into club webpage as site admin. 6 years 3 months ago #67219

  • SteveTheTechie
  • SteveTheTechie's Avatar
  • Offline
  • FreeToastHost Developer
  • FreeToastHost Developer
  • Posts: 13529
  • Thank you received: 3831
Run the following www.whatismybrowser.com/ and give me the link text in the blue box.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
The topic has been locked.

Can't login into club webpage as site admin. 6 years 3 months ago #67220

  • tsmith5628
  • tsmith5628's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 9
  • Thank you received: 0
Chrome 63 in Windows 10. Your web browser is up to date.
Tina Smith, CC, CL
D84, Div B, Area 21 Director

Melbourne FL 589305, VPE
Girl Talk 1465493 VPM
Advanced 984 VPE
The topic has been locked.

Can't login into club webpage as site admin. 6 years 3 months ago #67221

  • SteveTheTechie
  • SteveTheTechie's Avatar
  • Offline
  • FreeToastHost Developer
  • FreeToastHost Developer
  • Posts: 13529
  • Thank you received: 3831

Follow the pictures/steps below:


Do the login, get the error, then do the following steps:



LOOK FOR STUFF HIGHLIGHTED IN RED ON THE CONSOLE TAB:


Give me a screen capture of any errors you see.
support.toastmastersclubs.org/doc/item/h...ake-a-screen-capture
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
Attachments:
Last edit: by SteveTheTechie.
The topic has been locked.

Can't login into club webpage as site admin. 6 years 3 months ago #67222

  • tsmith5628
  • tsmith5628's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 9
  • Thank you received: 0
This is what's in red:

failed to load resource: net:: error failed thumb
failed to load resource: net :: error failed identifier

And the "Autocomplete from history" is checked.

Sorry, couldn't do the screen capture.
Tina Smith, CC, CL
D84, Div B, Area 21 Director

Melbourne FL 589305, VPE
Girl Talk 1465493 VPM
Advanced 984 VPE
The topic has been locked.

Can't login into club webpage as site admin. 6 years 3 months ago #67224

  • tsmith5628
  • tsmith5628's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 9
  • Thank you received: 0
That is not the case at all. I truly appreciate all that you have done to help me. I would never take advantage of your generosity. I apologize if I've given that impression. I just don't know a lot about computers. Thank you from the bottom of my heart. Sincerely, Tina
Tina Smith, CC, CL
D84, Div B, Area 21 Director

Melbourne FL 589305, VPE
Girl Talk 1465493 VPM
Advanced 984 VPE
The topic has been locked.
  • Page:
  • 1
Moderators: Pamrhtaylor3jliumarc33NotLiabledeedubbleyooNSBPhyllis Kirouac
Time to create page: 0.045 seconds
Powered by Kunena Forum