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TOPIC:

Can't login into club webpage as site admin. 7 years 3 months ago #67184

tsmith5628 Topic Author Offline New Member Posts: 9 Thank you received: 0	I am the Admin for two Toastmasters websites. I can not log into either web page. I get the following message: DATA TRANSFER ERROR JavaScript Function=AdminLogin Status=error Please notify us about this at https//:support.toastmastersclub.org How do I fix this? Tina Smith, CC, CL D84, Div B, Area 21 Director Melbourne FL 589305, VPE Girl Talk 1465493 VPM Advanced 984 VPE Attachments:
	The topic has been locked.

Can't login into club webpage as site admin. 7 years 3 months ago #67187

Brian Offline Administrator Posts: 10444 Thank you received: 3862	Click the reload link at the bottom of your club Website
	The topic has been locked.

Can't login into club webpage as site admin. 7 years 3 months ago #67209

tsmith5628 Topic Author Offline New Member Posts: 9 Thank you received: 0	Resetting the web pages didn't fix the problem. I think it has something to do with my laptop settings? I'm using Win 10. I even tried a different web browser, Iwas able to login on my work computer and it worked fine. Tina Smith, CC, CL D84, Div B, Area 21 Director Melbourne FL 589305, VPE Girl Talk 1465493 VPM Advanced 984 VPE
	Last edit: by tsmith5628. Reason: More information that might help. The topic has been locked.

Can't login into club webpage as site admin. 7 years 3 months ago #67210

Brian Offline Administrator Posts: 10444 Thank you received: 3862	I just logged in as the site admin for you without an issue. What Browser and version are you running ? Please clear your browser cache, close and open and try again.
	The topic has been locked.

Can't login into club webpage as site admin. 7 years 3 months ago #67212

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	Check for error details in the Developer Console.
	The topic has been locked.

Can't login into club webpage as site admin. 7 years 3 months ago #67213

tsmith5628 Topic Author Offline New Member Posts: 9 Thank you received: 0	Where do I find the Developer Console? Tina Smith, CC, CL D84, Div B, Area 21 Director Melbourne FL 589305, VPE Girl Talk 1465493 VPM Advanced 984 VPE
	The topic has been locked.

Can't login into club webpage as site admin. 7 years 3 months ago #67214

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	tsmith5628 wrote: Where do I find the Developer Console? Ok, forget that then.... too hard to direct you for different browsers. Did you click the reload link at the very bottom of your web page?
	The topic has been locked.

Can't login into club webpage as site admin. 7 years 3 months ago #67215

tsmith5628 Topic Author Offline New Member Posts: 9 Thank you received: 0	Yes, several times. I've also reinstalled Java too. Is there anyway you can take control of my computer and fix the problem? Tina Smith, CC, CL D84, Div B, Area 21 Director Melbourne FL 589305, VPE Girl Talk 1465493 VPM Advanced 984 VPE
	The topic has been locked.

Can't login into club webpage as site admin. 7 years 3 months ago #67216

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	tsmith5628 wrote: Yes, several times. I've also reinstalled Java too. Is there anyway you can take control of my computer and fix the problem? We do not do that.
	The topic has been locked.

Can't login into club webpage as site admin. 7 years 3 months ago #67217

tsmith5628 Topic Author Offline New Member Posts: 9 Thank you received: 0	Ok, thank you for your patience. I really appreciate it. Tina Smith, CC, CL D84, Div B, Area 21 Director Melbourne FL 589305, VPE Girl Talk 1465493 VPM Advanced 984 VPE
	The topic has been locked.

Can't login into club webpage as site admin. 7 years 3 months ago #67218

tsmith5628 Topic Author Offline New Member Posts: 9 Thank you received: 0	Do you have any other suggestions? Tina Smith, CC, CL D84, Div B, Area 21 Director Melbourne FL 589305, VPE Girl Talk 1465493 VPM Advanced 984 VPE
	The topic has been locked.

Can't login into club webpage as site admin. 7 years 3 months ago #67219

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	Run the following www.whatismybrowser.com/ and give me the link text in the blue box.
	The topic has been locked.

Can't login into club webpage as site admin. 7 years 3 months ago #67220

tsmith5628 Topic Author Offline New Member Posts: 9 Thank you received: 0	Chrome 63 in Windows 10. Your web browser is up to date. Tina Smith, CC, CL D84, Div B, Area 21 Director Melbourne FL 589305, VPE Girl Talk 1465493 VPM Advanced 984 VPE
	The topic has been locked.

Can't login into club webpage as site admin. 7 years 3 months ago #67221

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	Follow the pictures/steps below: Do the login, get the error, then do the following steps: LOOK FOR STUFF HIGHLIGHTED IN RED ON THE CONSOLE TAB: Give me a screen capture of any errors you see. support.toastmastersclubs.org/doc/item/h...ake-a-screen-capture Attachments:
	Last edit: by SteveTheTechie. The topic has been locked.

Can't login into club webpage as site admin. 7 years 3 months ago #67222

tsmith5628 Topic Author Offline New Member Posts: 9 Thank you received: 0	This is what's in red: failed to load resource: net:: error failed thumb failed to load resource: net :: error failed identifier And the "Autocomplete from history" is checked. Sorry, couldn't do the screen capture. Tina Smith, CC, CL D84, Div B, Area 21 Director Melbourne FL 589305, VPE Girl Talk 1465493 VPM Advanced 984 VPE
	The topic has been locked.

Can't login into club webpage as site admin. 7 years 3 months ago #67224

tsmith5628 Topic Author Offline New Member Posts: 9 Thank you received: 0	That is not the case at all. I truly appreciate all that you have done to help me. I would never take advantage of your generosity. I apologize if I've given that impression. I just don't know a lot about computers. Thank you from the bottom of my heart. Sincerely, Tina Tina Smith, CC, CL D84, Div B, Area 21 Director Melbourne FL 589305, VPE Girl Talk 1465493 VPM Advanced 984 VPE
	The topic has been locked.

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