IMPORTANT INFORMATION -- Please read!

1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts.

Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!"
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the ~~strikethrough~~ member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.

TOPIC:

I cannot update member and email lists 7 years 2 months ago #68423

Veronica Armstrong Topic Author Offline New Member Posts: 2 Thank you received: 0	I am the contact member on the TI website and thought I was the FTH site administrator but I can't log in because my password as site admin isn't recognised. When I click on the "forgot password" link, I don't receive the "forgot password" email. I have tried this several times now. What I'm trying to do is update the email and member lists. How do I do that?
	The topic has been locked.

I cannot update member and email lists 7 years 2 months ago #68424

Pam Offline Administrator Posts: 3722 Thank you received: 1126	We need your club number to see who your admin is. Otherwise you can follow the instructions here: support.toastmastersclubs.org/doc/item/w...-no-longer-available FreeToastHost Ambassador VPE HOT Toastmasters 2025-2026 hot.toastmastersclubs.org/ Webmaster Redlands Toastmasters 2025-2026 redlands.toastmastersclubs.org/
	The topic has been locked.

I cannot update member and email lists 7 years 2 months ago #68425

Pam Offline Administrator Posts: 3722 Thank you received: 1126	Or - log in as a member and look up your club email addresses. The admin is the last one on the list - their name shows there too. FreeToastHost Ambassador VPE HOT Toastmasters 2025-2026 hot.toastmastersclubs.org/ Webmaster Redlands Toastmasters 2025-2026 redlands.toastmastersclubs.org/
	The topic has been locked.

I cannot update member and email lists 7 years 2 months ago #68441

Veronica Armstrong Topic Author Offline New Member Posts: 2 Thank you received: 0	Thank you Pam. I have logged in as a member and the email address for members is a group email. I cannot update it, as there doesn't seem to be a place to update member information. Club number is 3314718 and I'm pretty sure I'm the site admin.
	The topic has been locked.

I cannot update member and email lists 7 years 2 months ago #68442

Pam
Offline
Administrator
Posts: 3722
Thank you received: 1126

If you scroll to the bottom of the list you should see who the admin is. It is Alain. You'll need to ask him to set you up as admin (or he can give you access to the Membership Management module). If he is no longer available (he is listed as a former member), you'll need to follow the instructions on the link in my earlier post.

FreeToastHost Ambassador
VPE HOT Toastmasters 2025-2026 hot.toastmastersclubs.org/
Webmaster Redlands Toastmasters 2025-2026 redlands.toastmastersclubs.org/

The following user(s) said Thank You: SteveTheTechie

The topic has been locked.