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Member does not receive our agenda though we have her correct email 5 years 9 months ago #69638

  • Zippmary
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Hi,
We have a member that claims that she never receives the agenda. She is the only person in the club that does not. Her email is This email address is being protected from spambots. You need JavaScript enabled to view it. If I send a email from my personal email she will receive it but not from the agenda.
Any idea on how to address?
Thanks,

Mary
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Member does not receive our agenda though we have her correct email 5 years 9 months ago #69639

  • Jane Atkinson
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We'll need your club number in order to investigate further.
VPE Ernst&Young Achieving Potential, club 1137486 (Auckland, NZ)
FreeToastHost Field Officer, District 112 (Northern New Zealand)

Spare yourself anxiety and Backup your site regularly.

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Member does not receive our agenda though we have her correct email 5 years 9 months ago #69642

  • Brian
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Also the first name of the member

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Member does not receive our agenda though we have her correct email 5 years 9 months ago #69643

  • Zippmary
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595443
Not sure if you need the 00 before the 595443?
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Member does not receive our agenda though we have her correct email 5 years 9 months ago #69653

  • LindaMann
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What about the member name?
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Member does not receive our agenda though we have her correct email 5 years 9 months ago #69654

  • SteveTheTechie
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We are sending the emails and Linda's email provider is accepting them... However, they are showing as "queued" in our log which could mean that they are delayed for security reasons (sometimes it means that, but not always) . She should check with her email provider to see what is up. She may need to white list the This email address is being protected from spambots. You need JavaScript enabled to view it. email address or create a contact for it which effectively does the same thing. See support.toastmastersclubs.org/doc/item/e...embers-receive-email

Our email log info:
/var/log/maillog-20180513
======================================================================================================================================================
May  7 16:59:16 toastmastersclubs sendmail[30357]: w47Gx926030354: to=<sunnryze@riseup.net>, ctladdr=<agenda@toastmastersclubs.org> (501/502), delay=00:00:07, xdelay=00:00:07, mailer=esmtp, pri=131024, relay=mx1.riseup.net. [198.252.153.129], dsn=2.0.0, stat=Sent (Ok: queued as 9F2861A0A0F)
May  8 12:55:29 toastmastersclubs sendmail[5296]: w48CtSFG005293: to=<sunnryze@riseup.net>, ctladdr=<agenda@toastmastersclubs.org> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=129515, relay=mx1.riseup.net. [198.252.153.129], dsn=2.0.0, stat=Sent (Ok: queued as 081E91A037D)
May  8 17:05:06 toastmastersclubs sendmail[22631]: w48H4xX5022625: to=<sunnryze@riseup.net>, ctladdr=<agenda@toastmastersclubs.org> (501/502), delay=00:00:07, xdelay=00:00:07, mailer=esmtp, pri=129775, relay=mx1.riseup.net. [198.252.153.129], dsn=2.0.0, stat=Sent (Ok: queued as AA3FE1A0594)
May 10 14:20:07 toastmastersclubs sendmail[3312]: w4AEJu2C003252: to=<sunnryze@riseup.net>, ctladdr=<server@toastmastersclubs.org> (501/502), delay=00:00:08, xdelay=00:00:08, mailer=esmtp, pri=131818, relay=mx1.riseup.net. [198.252.153.129], dsn=2.0.0, stat=Sent (Ok: queued as C9BFD1A020C)
# Matches=4


/var/log/maillog-20180520
======================================================================================================================================================
May 19 00:34:28 toastmastersclubs sendmail[1746]: w4J0YCGX001619: to=<sunnryze@riseup.net>, ctladdr=<server@toastmastersclubs.org> (501/502), delay=00:00:06, xdelay=00:00:06, mailer=esmtp, pri=125247, relay=mx1.riseup.net. [198.252.153.129], dsn=2.0.0, stat=Sent (Ok: queued as 96E411A071E)
May 19 20:55:21 toastmastersclubs sendmail[7718]: w4JKtJ49007715: to=<sunnryze@riseup.net>, ctladdr=<agenda@toastmastersclubs.org> (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=134686, relay=mx1.riseup.net. [198.252.153.129], dsn=2.0.0, stat=Sent (Ok: queued as A68AE1A0A9C)
# Matches=2


/var/log/maillog-20180527
======================================================================================================================================================
May 21 17:25:18 toastmastersclubs sendmail[26807]: w4LHPBUB026803: to=<sunnryze@riseup.net>, ctladdr=<agenda@toastmastersclubs.org> (501/502), delay=00:00:07, xdelay=00:00:07, mailer=esmtp, pri=133435, relay=mx1.riseup.net. [198.252.153.129], dsn=2.0.0, stat=Sent (Ok: queued as C6E2C1A0D2F)
May 22 14:31:50 toastmastersclubs sendmail[31005]: w4MEVm5m031001: to=<sunnryze@riseup.net>, ctladdr=<agenda@toastmastersclubs.org> (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=133362, relay=mx1.riseup.net. [198.252.153.129], dsn=2.0.0, stat=Sent (Ok: queued as AF01F1A1A5B)
# Matches=2


/var/log/maillog-20180603
======================================================================================================================================================
Jun  1 16:15:01 toastmastersclubs sendmail[20925]: w51GEr4T020922: to=<sunnryze@riseup.net>, ctladdr=<agenda@toastmastersclubs.org> (501/502), delay=00:00:08, xdelay=00:00:08, mailer=esmtp, pri=134941, relay=mx1.riseup.net. [198.252.153.129], dsn=2.0.0, stat=Sent (Ok: queued as BD14B1A101E)
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
The following user(s) said Thank You: LindaMann, Zippmary
Last edit: by SteveTheTechie.
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Member does not receive our agenda though we have her correct email 5 years 9 months ago #69724

  • Zippmary
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Thanks so much, I will pass this on to our member.
Best, Mary
The following user(s) said Thank You: SteveTheTechie
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