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TOPIC:

Cannot reset password 5 years 9 months ago #70633

tezuka Topic Author Offline New Member Posts: 7 Thank you received: 1	8827 Tozai Toastmasters club in Japan. We tried to change the mail address and pass but as for previous members leave, every current members can no longer receive the message and login as site admin. Is there any want for you guys to reset the password or e-mail address? I became the president of Tozai from July. Thank you.
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Cannot reset password 5 years 9 months ago #70637

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

If you are referring to the admin password, then you can refer to the following doc:

support.toastmastersclubs.org/doc/item/w...-no-longer-available

Basically, make sure that the club contact email address in Club Central is accurate for your club, then you can just use the form on the following page to make the change happen.

www.toastmastersclubs.org/change/

It works by having either your club president listed in Membership Management or the contact at Club Central approve the change via a link sent in an email.

Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.

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Cannot reset password 5 years 9 months ago #70687

tezuka
Topic Author
Offline
New Member
Posts: 7
Thank you received: 1

Thank you for your reply.
I have confirmed the mail address on Toastmasters International Club Central page is updated.
Contact information is : This email address is being protected from spambots. You need JavaScript enabled to view it.
I am registered as president and my mail address is This email address is being protected from spambots. You need JavaScript enabled to view it.
However, "forget your password" does not seem to send a message to any of current members.
This email address is being protected from spambots. You need JavaScript enabled to view it. is working and we can use it.

Thank you for your advise.

Yuka

The topic has been locked.

Cannot reset password 5 years 9 months ago #70689

SteveTheTechie Offline FreeToastHost Developer Posts: 13529 Thank you received: 3831	Don't use "forget your password".... I told you use the following form: www.toastmastersclubs.org/change/ Regards, Steve James, DTM FreeToastHost System Developer Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years. >>> Please put your club number in your forum profile. CLICK here to edit your profile.
	The topic has been locked.

Cannot reset password 5 years 9 months ago #70692

tezuka
Topic Author
Offline
New Member
Posts: 7
Thank you received: 1

It says This email address is being protected from spambots. You need JavaScript enabled to view it. and This email address is being protected from spambots. You need JavaScript enabled to view it., will be used for approval of this request.
The address This email address is being protected from spambots. You need JavaScript enabled to view it. is no longer available. Where can we change it?

Thanks.
Yuka

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Cannot reset password 5 years 9 months ago #70694

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

Don't worry about the email address that is invalid.... it is probably the prior admin.

You only need an approval from one of those email addresses (not all of them) to make the change happen.

Just look for the approval link in the inbox for the google groups email that you said is the contact email. Click that and you should get another email with a link to get in as the admin and set the password.

The topic has been locked.

Cannot reset password 5 years 9 months ago #70695

tezuka Topic Author Offline New Member Posts: 7 Thank you received: 1	ok. let me try. Thank you!
	The topic has been locked.

Cannot reset password 5 years 9 months ago #70696

tezuka Topic Author Offline New Member Posts: 7 Thank you received: 1	It works! Thanks a ton!!! The following user(s) said Thank You: SteveTheTechie
	The topic has been locked.