IMPORTANT INFORMATION -- Please read!

1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts.

Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!"
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the ~~strikethrough~~ member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.

TOPIC:

Prospective members unable to send emails to executive mailing list 6 years 10 months ago #71465

AdamFenech
Topic Author
Offline
New Member
Posts: 2
Thank you received: 0

Hi,

I'm the current VPPR of University of Canberra Toastmasters. When we have people with specific queries (such as prospective members, or UC Life, the people who oversee clubs on campus), it seems logical to have This email address is being protected from spambots. You need JavaScript enabled to view it. as a point of contact. If people could send emails there then every executive member would receive them, and the appropriate person could respond. However, it seems this address is locked as an internal communication channel, and blocks all emails from anyone not on the list.

They receive an email that reads:

"You do not have the right permissions to send an email to this address (This email address is being protected from spambots. You need JavaScript enabled to view it.) from This email address is being protected from spambots. You need JavaScript enabled to view it. sure your "From" address in your email client is the same as your address in your toastmastersclubs.org member profile."

My question is, are we obliged to create a specific club email address on Gmail, Outlook, etc. just to facilitate incoming communications, or can this permissions issue be fixed by someone in the FreeToastHost support team?

The topic has been locked.

Prospective members unable to send emails to executive mailing list 6 years 10 months ago #71466

Brian Offline Administrator Posts: 10481 Thank you received: 3869	they can send to your contact email address if it is activated or to the individual officer email alias. The members and officers list will remain locked to members only., The following user(s) said Thank You: AdamFenech
	Last edit: by Brian. The topic has been locked.

Prospective members unable to send emails to executive mailing list 6 years 10 months ago #71467

AdamFenech Topic Author Offline New Member Posts: 2 Thank you received: 0	How do we activate the contact email address then?
	The topic has been locked.

Prospective members unable to send emails to executive mailing list 6 years 10 months ago #71468

Brian Offline Administrator Posts: 10481 Thank you received: 3869	Please read the documentation on this site support.toastmastersclubs.org/doc/item/email-and-contact-forms The following user(s) said Thank You: AdamFenech
	The topic has been locked.

Forum

Support Requests

Public Forums