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TOPIC:

unwanted phrase in subject line when emailing members 6 years 4 months ago #74213

Jilly
Topic Author
Offline
New Member
Posts: 10
Thank you received: 1

We have been using the "This email address is being protected from spambots. You need JavaScript enabled to view it." email now and again to send emails to all members.
Since early February these emails all now arrive in our inbox with the subject line including an extra phrase [Next meeting theme] at the beginning, and it isn't usually about the next meeting theme!
Can we get rid of this unwanted phrase?

The topic has been locked.

unwanted phrase in subject line when emailing members 6 years 4 months ago #74217

Brian Offline Administrator Posts: 10476 Thank you received: 3867	1) How are you sending these emails, Your email client, the agenda application, the basic email application? 2) The subject will be in front of them before they send the email, they should change it. 3) The person who is sending the emails needs to clear their browser cache, and try again.
	The topic has been locked.

unwanted phrase in subject line when emailing members 6 years 4 months ago #74218

Jilly Topic Author Offline New Member Posts: 10 Thank you received: 1	Thanks for your reply Brian, I can't speak for all the exec, but I personally just use that email address from my personal Outlook email application, not from my browser or the club website. The subject line does not have this phrase in when I send it (I checked in my sent box just now to confirm that) but it does when it is received by the members.
	The topic has been locked.

unwanted phrase in subject line when emailing members 6 years 4 months ago #74220

SteveTheTechie
Offline
Administrator
Posts: 11526
Thank you received: 3795

see support.toastmastersclubs.org/doc/item/email-and-contact-forms

Subject prefix
You can add a prefix so as to make emails from your club more distinctive. This can be especially useful if members belong to more than one club which uses FreeToastHost.

Enter the new prefix and save.

For example, entering ABC TM will cause every email subject line to start with [ABC TM]

The following user(s) said Thank You: Jilly

The topic has been locked.

unwanted phrase in subject line when emailing members 6 years 4 months ago #74221

Jilly Topic Author Offline New Member Posts: 10 Thank you received: 1	thanks Steve, I found that the unwanted phrase was already in as a prefix, and was able to delete that. Hopefully this will fix our issue.
	The topic has been locked.

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