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TOPIC:

cannot access our club website 6 years 1 month ago #75025

tianjun2000@yahoo.com Topic Author Offline New Member Posts: 4 Thank you received: 0	Hello! At this time we cannot access our club website which is 3421.toastmastersclubs.org/ (club 3421) I have tried different browser and saw the same issue. enclosed the screeshot. Could you help take a look? Thank you very much for any support that can be offered! Jun Tian NIH Toastmaster Club #3421 Attachments:
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cannot access our club website 6 years 1 month ago #75044

LindaMann Visitor	You had bad scripts in your code. I deleted everything and your site now works fine. You will have to reset everything up. Be careful not to put incorrect code in the file, or it will happen again
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cannot access our club website 6 years 1 month ago #75056

tianjun2000@yahoo.com
Topic Author
Offline
New Member
Posts: 4
Thank you received: 0

Hi, Linda
Thanks for stepping up to help us.
But as I see, we lost everything in the website including many years of meeting history. This is very unfortunate.

I am sorry if we put any bad script. One possibility is that we tried to display club twitter messages in a panel on the frontpage. That was implemented more than 2 years ago.

Are there any possibility that the previous content can be restored? You can remove any customizations on the frontpage but we are desperate to get the meeting history back. That's many years of prepared speech records for many members.

Thanks a lot,
Jun Tian

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cannot access our club website 6 years 1 month ago #75057

Brian Offline Administrator Posts: 10476 Thank you received: 3867	Sorry we cannot fix content you added to the website. You are responsible for backing up your content. Please see documentation on how. support.toastmastersclubs.org/doc/item/backup-your-site The google cache might have your site cached if you hurry support.toastmastersclubs.org/doc/item/r...nt-from-google-cache The following user(s) said Thank You: LindaMann
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cannot access our club website 6 years 1 month ago #75058

tianjun2000@yahoo.com Topic Author Offline New Member Posts: 4 Thank you received: 0	I wonder if freetoasthost upgraded the system and some old contents (one example could possibly be the script to display club twitter) became not compatible. But after some search, I found out freetoasthost 3 was released in year 2017? Are there any major change for freetoasthost? I am still shocked that we lost everything for the website. nih.toastmastersclubs.org -Jun Tian
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cannot access our club website 6 years 1 month ago #75059

Brian
Offline
Administrator
Posts: 10476
Thank you received: 3867

1) You did not loose everything, just the home page contents with the illegal content.

2) I repeat

Sorry we cannot fix content you added to the website.

You are responsible for backing up your content. Please see documentation on how.
support.toastmastersclubs.org/doc/item/backup-your-site

The google cache might have your site cached if you hurry
support.toastmastersclubs.org/doc/item/r...nt-from-google-cache

The following user(s) said Thank You: LindaMann

The topic has been locked.

cannot access our club website 6 years 1 month ago #75060

tianjun2000@yahoo.com Topic Author Offline New Member Posts: 4 Thank you received: 0	Brian, I was so relieved when I heard "You did not loose everything, just the home page contents with the illegal content." I couldn't logged in as admin or user and got panicked. There is no problem if we just lost the homepage contents. Thanks so much! We will continue to work on it.
	The topic has been locked.