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4. There is an "Opt In" Feature for newly added members. The Opt In document explains the ~~strikethrough~~ member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
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TOPIC:

Email opt-in link does not work - 403 Error 6 years 1 week ago #75505

cgroover Topic Author Offline Junior Member Posts: 24 Thank you received: 0	I have made several attempts to send a new member email and everytime the link to opt-in does not work. She is getting the below error message: I tried to send on a doc so you could test the link, but doc files aren't permitted. So I converted it to a jpg. This is from Club #7113482 - High Impact Speakers Cindy Groover Secretary Attachments:
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Email opt-in link does not work - 403 Error 6 years 1 week ago #75506

Brian Offline Administrator Posts: 10476 Thank you received: 3867	Have her copy paste the text of the link into her browser. Her email system is modifying the hidden link.
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Email opt-in link does not work - 403 Error 6 years 1 week ago #75509

Brian Offline Administrator Posts: 10476 Thank you received: 3867	The image you provided is for the Support website not your club website. Have you read the documentation onh how to add a member to your club website? support.toastmastersclubs.org/doc/item/m...ip-panel#add-members
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Email opt-in link does not work - 403 Error 6 years 1 week ago #75511

cgroover
Topic Author
Offline
Junior Member
Posts: 24
Thank you received: 0

I sent the link that was on the email sent to the new member. I have added new members for three clubs for many years. This is the first time the link provided to the new member did not work. I have re-sent the welcome email - a new option you added recently. None of the new links works. If I had your email I could forward the actual email she received. I did a screen shot and sent you the jpg already. It does not work.

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Email opt-in link does not work - 403 Error 6 years 1 week ago #75512

Pam
Offline
Administrator
Posts: 3707
Thank you received: 1122

When you add a new member or resend the opt-in link, the site admin gets a copy of the email, with the links omitted. The email is nothing like the one you've provided here. As Brian says, the image you've provided is for access to this support site, not for your club website.
Try resending the opt-in message to her (from the drop down list in Membership Management)

The following user(s) said Thank You: SteveTheTechie

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Email opt-in link does not work - 403 Error 6 years 1 week ago #75573

cgroover
Topic Author
Offline
Junior Member
Posts: 24
Thank you received: 0

I am at wits end. Last night I re-sent the op-in request because we were together at a meeting. I instantly received the admin email advising me the email was sent. She received nothing during the 1 1/2 hour meeting. This morning she received an email - unsolicited - from TI telling her how to reset her password. Still nothing from FreeToastHost

Today I tried something new. I deleted her as a new member. Then added her back, thus supposedly generating a brand new first time opt-in email. I instantly received the admin acknowledgement email @ 3:41 PM - absent the links she needs to select. It is now 4:46 PM - a full hour later - and she is still waiting on the opt in email. She is an Officer and needs access to our club website. What can I do?
Her name is Linda Childress

I hope we can get this resolved. We are both ready to give up.

Cindy Groover
Club #7113482 - High Impact Speakers

Last edit: by cgroover.

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Email opt-in link does not work - 403 Error 6 years 1 week ago #75574

SteveTheTechie
Offline
Administrator
Posts: 11526
Thank you received: 3795

Linda's email service has accepted the emails for delivery. She should look in her spam folder for the emails and if she cannot find them, she should talk to her email service about where the emails went.

From our system email log:

Jun 23 19:04:07 toastmastersclubs sendmail[5834]: x5NJ44qv005831: to=<lindynlinda@bellsouth.net>, ctladdr=<server@toastmastersclubs.org> (501/502), delay=00:00:03, xdelay=00:00:03, mailer=esmtp, pri=122044, relay=al-ip4-mx-vip2.prodigy.net. [144.160.235.144], dsn=2.0.0, stat=Sent (x5NJ44Ed082312 Message accepted for delivery)
Jun 24 20:23:55 toastmastersclubs sendmail[1995]: x5OKNpvb001991: to=<lindynlinda@bellsouth.net>, ctladdr=<server@toastmastersclubs.org> (501/502), delay=00:00:04, xdelay=00:00:04, mailer=esmtp, pri=122044, relay=al-ip4-mx-vip2.prodigy.net. [144.160.235.144], dsn=2.0.0, stat=Sent (x5OKNpeF089011 Message accepted for delivery)
Jun 26 22:00:14 toastmastersclubs sendmail[312]: x5QM0CDq000309: to=<lindynlinda@bellsouth.net>, ctladdr=<server@toastmastersclubs.org> (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=122044, relay=al-ip4-mx-vip2.prodigy.net. [144.160.235.144], dsn=2.0.0, stat=Sent (x5QM0Crq108611 Message accepted for delivery)
Jun 27 19:41:58 toastmastersclubs sendmail[19720]: x5RJftxw019717: to=<lindynlinda@bellsouth.net>, ctladdr=<server@toastmastersclubs.org> (501/502), delay=00:00:03, xdelay=00:00:03, mailer=esmtp, pri=122044, relay=ff-ip4-mx-vip2.prodigy.net. [144.160.159.22], dsn=2.0.0, stat=Sent (x5RJfu9v029736 Message accepted for delivery)
# Matches=4

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