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TOPIC:

badly formed "reply to" address in mail from the contact form 5 years 11 months ago #76065

Jeff Copeland, DTM
Topic Author
Offline
New Member
Posts: 4
Thank you received: 0

When someone clicks on the contact us button (at bet.toastmastersclubs.org, club 4470), the reply to address in the email is missing a comma. It ends up being something like

marley.morgan@smithgardens.comcontactusform-4470@toastmastersclubs.org,

rather than

This email address is being protected from spambots. You need JavaScript enabled to view it., This email address is being protected from spambots. You need JavaScript enabled to view it.

I'm not sure if this is global or a problem with our club's setup.

Clubs 4470 (bet.toastmastersclubs.org/) and 5275859 (nwa.toastmastersclubs.org/)

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badly formed "reply to" address in mail from the contact form 5 years 11 months ago #76067

Brian Offline Administrator Posts: 10476 Thank you received: 3867	What contact us button are you referring to? What page are you seeing it on? There is no such email address contactusform-nnnn on FTH Please read the documentation on the contact form and email address (scroll down to contact form) support.toastmastersclubs.org/doc/item/email-and-contact-forms
	The topic has been locked.

badly formed "reply to" address in mail from the contact form 5 years 11 months ago #76068

Jeff Copeland, DTM Topic Author Offline New Member Posts: 4 Thank you received: 0	I'll take a long look at the documentation. However, the contact us button on our homepage at bet.toastmastersclubs.org/, is the one I'm writing about. (I'm attempting to attach an image, but I'm getting a "Failed to create attachment directory" error.) Clubs 4470 (bet.toastmastersclubs.org/) and 5275859 (nwa.toastmastersclubs.org/)
	The topic has been locked.

badly formed "reply to" address in mail from the contact form 5 years 11 months ago #76069

Brian Offline Administrator Posts: 10476 Thank you received: 3867	There is no contact us "button" on your home page. There is a link to the contact us form that your visitors can complete and send.
	The topic has been locked.

badly formed "reply to" address in mail from the contact form 5 years 11 months ago #76088

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	Please do another send as a test and let us know when you have done that. I have inserted some troubleshooting code in the contact us form send.
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badly formed "reply to" address in mail from the contact form 5 years 11 months ago #76095

Jeff Copeland, DTM
Topic Author
Offline
New Member
Posts: 4
Thank you received: 0

I've done that... The email still has the bobbled "reply to" address -- jeff.copeland@gmail.comcontactusform-4470@toastmastersclubs.org". The content is the same, but the email subject line now says "[BET] {savein,trace}Bellingham Evening Toastmasters Contact Form Submission"

Hope that's helpful. I still need to get with out webmaster and look at our setup.

Clubs 4470 (bet.toastmastersclubs.org/) and 5275859 (nwa.toastmastersclubs.org/)

The topic has been locked.

badly formed "reply to" address in mail from the contact form 5 years 11 months ago #76100

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	Brian wrote: There is no such email address contactusform-nnnn on FTH Actually, contactusform-nnnn is valid. However, it is only for internal use. The contact us form code drafts an email that it sends through the list server w/ the contactusform email address as the To. This is functionally the same as contact-nnnn, except it cannot be shut off.
	The topic has been locked.

badly formed "reply to" address in mail from the contact form 5 years 11 months ago #76125

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	I believe this issue should now be resolved. (please verify on your end) Thank you for bringing this to our attention.
	The topic has been locked.

badly formed "reply to" address in mail from the contact form 5 years 11 months ago #76132

Jeff Copeland, DTM Topic Author Offline New Member Posts: 4 Thank you received: 0	All is well, now. That " {{savein,trace}}" debugging can be safely remobed. Thanks. Clubs 4470 (bet.toastmastersclubs.org/) and 5275859 (nwa.toastmastersclubs.org/)
	The topic has been locked.

badly formed "reply to" address in mail from the contact form 5 years 11 months ago #76139

Brian Offline Administrator Posts: 10476 Thank you received: 3867	Yes.
	The topic has been locked.

badly formed "reply to" address in mail from the contact form 5 years 11 months ago #76140

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	Non-existant user wrote: All is well, now. That " {{savein,trace}}" debugging can be safely remobed. Thanks. Oops forgot that. Should be gone now.
	The topic has been locked.

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