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TOPIC:

Members cannot access the Agenda 4 years 7 months ago #80818

Zippmary1
Topic Author
Offline
New Member
Posts: 3
Thank you received: 0

Hi, I have several members who are not able to access the agenda, they have tried multiple computers and multiple browser. I even resent them a opt-in email but they were still not able to get in?

Club number 595443. Members name: Eric Lei Cui This email address is being protected from spambots. You need JavaScript enabled to view it. and Lisa Qu, This email address is being protected from spambots. You need JavaScript enabled to view it.,
and Jonathan Yu, This email address is being protected from spambots. You need JavaScript enabled to view it.. The last two members are new to the club, Eric has been a member this past year and never had issues prior?

Can you please provide instructions on how they may access.

Thanks,

Mary Cooney
646-556-5232

The topic has been locked.

Members cannot access the Agenda 4 years 7 months ago #80819

Brian Offline Administrator Posts: 10400 Thank you received: 3853	What is the problem they are having? What is the exact error? I was able to login as Eric, Lisa, Johnathan without any issues. Have them check their cookies settings to this doc support.toastmastersclubs.org/doc/item/cookie-settings
	The topic has been locked.

Members cannot access the Agenda 4 years 7 months ago #80820

Zippmary1 Topic Author Offline New Member Posts: 3 Thank you received: 0	Three members have completely blank screens, no matter what browser or computer device they use. They cannot get on the agenda. See attached Attachments:
	The topic has been locked.

Members cannot access the Agenda 4 years 7 months ago #80821

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	Tell them to clear their browser cache: support.toastmastersclubs.org/doc/item/clearing-browser-cache
	The topic has been locked.

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