TOPIC:

Starting last week we noticed that "Send Agenda via Email"(screenshot is attached) no longer sends out agenda to all "All Club Members" even though that option is the selected. Most of the members are not getting emails from the agenda template with this selection. An email to This email address is being protected from spambots. You need JavaScript enabled to view it. from the website works.

Please let me know what we are missing.
Thanks,
Sarika
Club # 873616
ranchraconteurs.toastmastersclubs.org

This is strange. I used the same template, everything same, and it went out to all the members. I repeated the experiment with two other members. One member's email was successfully received, other ones email never made it.

You need to be precise and give us all the information.
WHO exactly did not receive the agenda emails?

Use Case 1: Ganga Bhavani Akkina, Lama Breidi uses the "Send Agenda via Email" feature to send this week's agenda and only one member gets it.

Use Case 2; Nina Klimek, Sarika Syamala, Sally Wurr uses the "Send Agenda via Email" feature to send this week's agenda and everyone in the club gets it. 

Why is the user in Use Case 1 having this issue?

Looks like this may be a cache/cookie management issue. Lama was able to send the email to all the members of the club successfully using another device. I have asked Bhavani to clear her browser's cache and cookies and see if it works. I will update what I find.

They have to check to whom and what options they want to send using.
Sending without reading instructions and documentation will get them into issues every time.

support.toastmastersclubs.org/doc/item/emailing-agendas

Clearing cache and cookies did the trick.  Now I  have another user Rebecca Barth, a long time member, whom we recently reinstated. She shows up as an active member on the Membership management page with two email ids
This email address is being protected from spambots. You need JavaScript enabled to view it.
This email address is being protected from spambots. You need JavaScript enabled to view it.
Email-check came back OK for both, but she doesn't get emails from the club.  She doesn't remember unsubscribing Toastmasters emails.  Where can I check, what the issue is?

You need to fix your home page, scroll down you will see the bottom of the page is messed up.
You need to fix your colours, you have the text and the tab colours the same.

The system is sending Rebecca her email, have her follow these directions
support.toastmastersclubs.org/doc/item/e...embers-receive-email

If she wants mail to go to the other email she needs to select it in her profile


Sep 14 02:29:42 toastmastersclubs sendmail[24252]: 08E2Sqce023846: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=124428, relay=hotmail-com.olc.protection.outlook.com. [104.47.17.97], dsn=2.0.0, stat=Sent (<This email address is being protected from spambots. You need JavaScript enabled to view it.> [InternalId=35381940604392, Hostname=DB8EU...d.protection.outlook.com] 12979 bytes in 0.218, 57.992 KB/sec Queued mail for delivery -> 250 2.1.5)
Sep 15 01:46:43 toastmastersclubs sendmail[18639]: 08F1jqkV017957: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=121514, relay=hotmail-com.olc.protection.outlook.com. [104.47.56.161], dsn=2.0.0, stat=Sent (<This email address is being protected from spambots. You need JavaScript enabled to view it.> [InternalId=39079907476234, Hostname=CO1NA...d.protection.outlook.com] 10068 bytes in 0.138, 71.160 KB/sec Queued mail for delivery -> 250 2.1.5)
Sep 15 01:55:08 toastmastersclubs sendmail[23494]: 08F1t7Od023491: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=137050, relay=hotmail-com.olc.protection.outlook.com. [104.47.12.33], dsn=2.0.0, stat=Sent (<This email address is being protected from spambots. You need JavaScript enabled to view it.> [InternalId=62427349699065, Hostname=DB3EU...d.protection.outlook.com] 25789 bytes in 0.253, 99.504 KB/sec Queued mail for delivery -> 250 2.1.5)
Sep 15 16:12:41 toastmastersclubs sendmail[29573]: 08FGCfTx029570: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:00, xdelay=00:00:00, mailer=esmtp, pri=135873, relay=hotmail-com.olc.protection.outlook.com. [104.47.55.161], dsn=2.0.0, stat=Sent (<This email address is being protected from spambots. You need JavaScript enabled to view it.> [InternalId=40072044899934, Hostname=BN8NA....protection.outlook.com] 24592 bytes in 0.215, 111.637 KB/sec Queued mail for delivery -> 250 2.1.5)
Sep 16 11:28:15 toastmastersclubs sendmail[23481]: 08GBSEFh023478: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=137099, relay=hotmail-com.olc.protection.outlook.com. [104.47.13.33], dsn=2.0.0, stat=Sent (<This email address is being protected from spambots. You need JavaScript enabled to view it.> [InternalId=99840809819374, Hostname=HE1EU...d.protection.outlook.com] 25886 bytes in 0.332, 76.023 KB/sec Queued mail for delivery -> 250 2.1.5)