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TOPIC:

Email bouncing for one member 3 years 9 months ago #85115

plustig
Topic Author
Offline
New Member
Posts: 4
Thank you received: 0

One of the members email kept bouncing so I went into member management and it was some weird email. I changed it to his accurate email which matches the one on TM.org. I get a message now every time I try to send to member@...or officers@... That his email has bounced too many times and to come here and request support. He does not have any other email to use. Thankful for your help on this matter.

The topic has been locked.

Email bouncing for one member 3 years 9 months ago #85116

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	We need the email address so that we can remove it from our bounce log.
	The topic has been locked.

Email bouncing for one member 3 years 9 months ago #85118

Brian Offline Administrator Posts: 10469 Thank you received: 3866	If you do not provide your club number every time there is nothing we can do for you. If you are reporting an is with a member we need a first name If you are reporting an issue with an email we need the email address.
	The topic has been locked.

Email bouncing for one member 3 years 9 months ago #85119

plustig Topic Author Offline New Member Posts: 4 Thank you received: 0	This email address is being protected from spambots. You need JavaScript enabled to view it. Club number 2166
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Email bouncing for one member 3 years 9 months ago #85120

Brian
Offline
Administrator
Posts: 10469
Thank you received: 3866

1) Your VPPR is part of your contact form/email and will receive spam. They need to click the "This is spam" link in the email so that email address cannot email them again.

2) this is why

Your email message to trentalansmith@gmail.com could not be delivered
and was returned to the FreeToastHost server. Details are as follows:

Recipient Email Address: trentalansmith@gmail.com
Email Subject: EU Business Register 2021/2022
Date Sent: Fri, 27 Aug 2021 11:24:38 +0200

Diagnostic Code: 552-5.7.0 This message was blocked because its content presents a potential
Delivery Status: 5.7.0 securityerror
Date Last Attempted: Fri, 27 Aug 2021 14:10:49 GMT

3) The Bounce Count for Email Address [This email address is being protected from spambots. You need JavaScript enabled to view it.] has been reset to zero.

The topic has been locked.

Email bouncing for one member 3 years 9 months ago #85121

SteveTheTechie
Offline
Administrator
Posts: 11526
Thank you received: 3795

Also, your member probably needs to add This email address is being protected from spambots. You need JavaScript enabled to view it. and This email address is being protected from spambots. You need JavaScript enabled to view it. to the whitelist in their email agent so that it is not bouncing email back to the FTH server. Have them refer to the following doc: support.toastmastersclubs.org/doc/item/e...embers-receive-email

Last edit: by SteveTheTechie.

The topic has been locked.