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Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
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5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
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Website Not Working 3 years 1 month ago #86744

a.s.king Topic Author Offline New Member Posts: 3 Thank you received: 0	Good Day, I am the President of Durham Toastmasters, Club #1203. Our website is not opening correctly and we cannot get into the site. This is an urgent matter, if someone can assist please. Our URL is -- New tab (durhamtoastmasters.org) . I can be reached at This email address is being protected from spambots. You need JavaScript enabled to view it.. Thank you. Aimee S. King
	The topic has been locked.

Website Not Working 3 years 1 month ago #86745

Brian Offline Administrator Posts: 10399 Thank you received: 3853	1203.toastmastersclubs.org/ is working correctly The following user(s) said Thank You: NSB
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Website Not Working 3 years 1 month ago #86746

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	DNS settings for custom domain (durhamtoastmasters.org/) is not set up correctly per our online documentation: support.toastmastersclubs.org/doc/item/dns-settings-overview
	Last edit: by SteveTheTechie. The topic has been locked.

Website Not Working 3 years 1 month ago #86749

a.s.king Topic Author Offline New Member Posts: 3 Thank you received: 0	Thank you Brian for getting back to me so quickly. It looks like the URL was changed to include 1203 and our club was not made aware of this.
	The topic has been locked.

Website Not Working 3 years 1 month ago #86750

Brian Offline Administrator Posts: 10399 Thank you received: 3853	No your custom domain looks to have expired. The custom domain is the responsibility of the club, FTH has nothing to do with its purchase or on going payments. You need to find the club member who purchased the custom domain.
	The topic has been locked.

Website Not Working 3 years 1 month ago #86751

SteveTheTechie
Offline
Administrator
Posts: 11526
Thank you received: 3795

a.s.king wrote:
Thank you Brian for getting back to me so quickly. It looks like the URL was changed to include 1203 and our club was not made aware of this.

Incorrect! *Every* FreeToastHost website can be accessed via multiple URLs, one of which is *always active*, uses your club number, and is provided by the system. Brian is just giving you that URL to show you that your website is still there, but your custom domain url is not set up correctly. That is why you are having issues with it.

Please review our online documentation for proper understanding of how the system works.

Last edit: by SteveTheTechie.

The topic has been locked.

Website Not Working 3 years 1 month ago #86752

a.s.king Topic Author Offline New Member Posts: 3 Thank you received: 0	Oh, that might be difficult to do, since so many older members have left the club, but I will try. But for now, is this URL good, or do we need to pay for this URL at some point?
	The topic has been locked.

Website Not Working 3 years 1 month ago #86753

SteveTheTechie
Offline
Administrator
Posts: 11526
Thank you received: 3795

Custom URLs are obtained via paying a registrar such as GoDaddy or similar (not us).

If you do not think you will be able to fix the custom URL DNS settings, I would recommend that you consider using a website alias URL version (another URL you can use) which will allow you to define a more descriptive name than the club number version, and it is *free*.

See support.toastmastersclubs.org/doc/item/a...whats-the-difference

Last edit: by SteveTheTechie.

The topic has been locked.

Website Not Working 3 years 1 month ago #86754

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	Club # URL version and website alias URL version are both free and "baked" into the design of FreeToastHost. The system defines the club # version, but you can define the website alias used for the website alias version. Custom domain names are not free and must be obtained via a registrar. The following user(s) said Thank You: NSB, a.s.king
	The topic has been locked.