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TOPIC:

One members email bounced due to spam in normal agenda 2 years 10 months ago #87363

Lumpybob Topic Author Offline New Member Posts: 4 Thank you received: 0	How do we enable a correct email to be delivered? The content of the email which is just the standard weekly agenda is apparently labeled spam and is not delivered to the member. Bob
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One members email bounced due to spam in normal agenda 2 years 10 months ago #87364

rhtaylor3 Offline Moderator Posts: 677 Thank you received: 181	Common issues to check are described in this document: support.toastmastersclubs.org/doc/item/e...embers-receive-email For FTH to investigate we need your club number and at least the first name of the member experiencing the email delivery issue. (so we can find them in Membership Management to obtain their email address.)
	The topic has been locked.

One members email bounced due to spam in normal agenda 2 years 10 months ago #87365

Lumpybob Topic Author Offline New Member Posts: 4 Thank you received: 0	Our Club number is 3697 for Steppingstonestm.com. The member who has issues is John. We just replaced our Education VP and I have assumed the role. I had inserted the club's Zoom link in the venue slot on the agenda, two weeks ago. Could that be the source of the spam detection?
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One members email bounced due to spam in normal agenda 2 years 10 months ago #87368

rhtaylor3
Offline
Moderator
Posts: 677
Thank you received: 181

Lumpybob wrote:
Could that be the source of the spam detection?

Difficult to say what an email host might consider spam. The agenda itself also contains all the links related to role sign-up and drops. My club does the same with the Zoom meeting address in the agenda and no members email account's have flagged an agenda as spam. (yet)

John will need to whitelist these two addresses in his email client;

This email address is being protected from spambots. You need JavaScript enabled to view it. and This email address is being protected from spambots. You need JavaScript enabled to view it.

Some tips and instructions in this document for doing this. See the section at the bottom 'Other email providers':

support.toastmastersclubs.org/doc/item/e...embers-receive-email

Last edit: by rhtaylor3. Reason: formatting

The topic has been locked.

One members email bounced due to spam in normal agenda 2 years 10 months ago #87370

Brian Offline Administrator Posts: 10400 Thank you received: 3853	FTH is not blocking 129.159.88.32wbcable.net is not accepting email from FTH the member will have to get in touch with his email service supplier
	The topic has been locked.

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