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TOPIC:

How to exempt zoom authorization email from toast host email block 2 years 8 months ago #87734

egrodziak
Topic Author
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New Member
Posts: 16
Thank you received: 0

Hello,

We have our club Zoom account linked to the This email address is being protected from spambots. You need JavaScript enabled to view it. (from our club ToastHost site). Zoom recently added an authentication step that is required to log in and start our meeting. The authorization email gets blocked by ToastHost.

How can we get the This email address is being protected from spambots. You need JavaScript enabled to view it. and the Zoom IP addresses exempted from the TH3 block?
support.zoom.us/hc/en-us/articles/360032808951

Thank you for your assistance,

Eileen Grodziak
VP Education
LV Toastmasters #2706
lvtoastmasters.org

The topic has been locked.

How to exempt zoom authorization email from toast host email block 2 years 8 months ago #87735

Brian Offline Administrator Posts: 10399 Thank you received: 3853	zoom has spammed so many clubs that is it blocked. I suggest you use the clubs archive email address to get your zoom emails. see docs support.toastmastersclubs.org/doc/item/email-settings
	The topic has been locked.

How to exempt zoom authorization email from toast host email block 2 years 8 months ago #87738

egrodziak
Topic Author
Offline
New Member
Posts: 16
Thank you received: 0

Our account was set up with the This email address is being protected from spambots. You need JavaScript enabled to view it. email - no other email was used. Any change to the account will require authorization - which will generate the email to This email address is being protected from spambots. You need JavaScript enabled to view it.. So, we essentially have a zoom account that we cannot use - oh my!

The topic has been locked.

How to exempt zoom authorization email from toast host email block 2 years 8 months ago #87739

egrodziak Topic Author Offline New Member Posts: 16 Thank you received: 0	Setting up the archive will forward all emails, including the email which TH3 blocks? Just confirming.
	The topic has been locked.

How to exempt zoom authorization email from toast host email block 2 years 8 months ago #87740

Brian Offline Administrator Posts: 10399 Thank you received: 3853	NO If you use the archive email address (ie a gmail.com address) when you sign up for the service it will receive the zoom emails directly. Contact zoom and have them change the email address.
	The topic has been locked.

How to exempt zoom authorization email from toast host email block 2 years 8 months ago #87742

egrodziak Topic Author Offline New Member Posts: 16 Thank you received: 0	Unfortunately, contacting Zoom is not as easy as it sounds. They now "offer" premium support plans. Ok, I finally found a general support contact form for Zoom. Added a new gmail as an archive email. Also, I generated an email authorization to be sent from Zoom, but they did not populate into the Gmail account. Thanks for your help. I'll see if I can get a response back from Zoom.
	The topic has been locked.

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