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TOPIC:

One of our members was inadvertently marked as Not a Member 2 years 5 months ago #88842

TASHIKALEWIS703 Topic Author Offline New Member Posts: 5 Thank you received: 0	Andrews Club 2184 member Flora Lawson is erroneously marked as Not a Member via a link. Flora may have inadvertently selected No longer a member. Flora Lawson needs to be immediately reactivated as a Club Member.
	The topic has been locked.

One of our members was inadvertently marked as Not a Member 2 years 5 months ago #88843

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	Actually, this was caused by Chris Birch--maybe an email was forwarded to Chris with a NotAMember link in it?: Part of the message is hidden for the guests. Please log in or register to see it. She can be moved back in Membership Management. See support.toastmastersclubs.org/doc/item/m...nel#membership-tools
	Last edit: by SteveTheTechie. The topic has been locked.

One of our members was inadvertently marked as Not a Member 2 years 5 months ago #88844

Brian Offline Administrator Posts: 10399 Thank you received: 3853	Your club site admin can move them back using the member tool and pull down. support.toastmastersclubs.org/doc/item/m...nel#membership-tools
	The topic has been locked.

One of our members was inadvertently marked as Not a Member 2 years 5 months ago #88846

TASHIKALEWIS703 Topic Author Offline New Member Posts: 5 Thank you received: 0	Could we request for Steve Birch DTM to correct this issue? Specifically, since it was discovered Steve Birch DTM initiated the removal.
	The topic has been locked.

One of our members was inadvertently marked as Not a Member 2 years 5 months ago #88847

Brian Offline Administrator Posts: 10399 Thank you received: 3853	It is a club issue and has to be handled by the club. We will not get involved.
	The topic has been locked.

One of our members was inadvertently marked as Not a Member 2 years 5 months ago #88848

SteveTheTechie
Offline
Administrator
Posts: 11526
Thank you received: 3795

TASHIKALEWIS703 wrote:
Could we request for Steve Birch DTM to correct this issue? Specifically, since it was discovered Steve Birch DTM initiated the removal.

We do not know who "Steve Birch DTM" is. This is just what the code was able to determine from available information and put in the log I am keeping for the Not A Member links. What I suspect happened is that Flora forwarded some club email containing a Not A Member link to "Steve Birch DTM". (You should ask Flora about that.)

We expect that your club will take responsibility for maintaining your own club website. You have a club website administrator, Barb Linsmeier... have you discussed this with your club admin?

Our role is to advise users how to get the most value from the system, help sort out issues that users are unable to figure out on their own or via reviewing our online documentation/past forum threads, and maintaining the system as a whole. (*not* individual websites) We are volunteers (& TM members) providing support as our limited spare time allows.

We have provided links above to the appropriate documentation to you. We request that clubs review our online documentation and learn how to maintain their individual club websites. We are here to provide advice on things that are not covered in our docs or previously explained in past forum threads.

Last edit: by SteveTheTechie.

The topic has been locked.

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