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Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!"
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.
TOPIC:
Undeleted Member Option Greyout 1 year 6 months ago #91199
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Hi Support,
We recently had a member who was an officer serving as a newly-elected President since July 1st leave and delete their profile altogether sometime between August 19-20, 2023. Based on reviewing documentation, there is a function called Undelete People under Membership Management that was said to allow for recovery profile provided the recovery is made within 30 days. support.toastmastersclubs.org/2011-10-23...er-a-deleted-memeber However, the Undelete People function appears greyed out. Attached are three screenshots 1. Screenshot Message that appears upon logging in as an admin that seems to imply no way to recovery the profile. 2. Screenshot showing the President email now missing (FTH Admin> Email & Contact Forms>Club Email Addresses) due to the deletion 3. Screenshot show that Undelete People option is greyed out (FTH Admin> Membership Management> Members). Is the Undelete People option still available? Is there another way to undo a deletion made within only the last 7 days? Thanks for your support Anthony |
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