TOPIC:

Apparently we shouldn't copy and paste content into the admin login home page? Upon saving the changes made to my listings for January 17 and February 21 (deleting the "February 28 or March 6" listing altogether), the home page reformatted itself adding considerable spacing between every line. Unfortunately, I do not have a backup to fall back on; at least, I cannot locate it, but have a snapshot of what it did look like before. Would you correct or restore the page for us? I very much appreciate it.

1) without a club number we can do nothing for you.

2) you are responsible for taking backups of your content.
support.toastmastersclubs.org/doc/item/backup-your-site

3) you might be able to get a copy from the google archive
support.toastmastersclubs.org/doc/item/r...nt-from-google-cache

 Sorry. Club 4547. I did make a backup but cannot find it except that I do have an html of the page - could that be it?? The google archive link yielded a 404 error.

This has happened before. Extra characters may have gotten onto the page but I don't have the skills to find or remove them. As I said, I copied and pasted a line of text onto the hone page from the admin screen. We used to be able to do that without it being an issue.  

bairhugs wrote:

the admin login home page? Upon saving the changes made to my listings for January 17 and February 21 (deleting the "February 28 or March 6" listing altogether),

The term 'Admin home page' gave me a hunch...

Is this issue with:

easy-speak.org/clubdata.php?c=2634
or
4547.toastmastersclubs.org/?

We cannot help with Easy Speak. If the issue is with 4547.toastmastersclubs.org please share a screen capture so we can see what page contains the spacing issue.

 

There is nothing wrong with this page.

4547.toastmastersclubs.org/

 Oh my gosh, that's the wrong club. The club in question is

The complete message didn't go through just now. The club is 8275 Peninsula Pros, peninsulapros.toastmastersclubs.org/. See attachment for what it should look like.

There was some garbage html which I've cleared, it seems okay now

Have a look at it now. I removed numerous blank lines from your Main Heading. It should contain only one line of text. (For Advanced Speakers and Leaders)

You can paste content; be sure to strip all formatting (if it comes from Word, or a web page, etc) before doing so.

 Okay, I had to test this before closing the ticket and.... IT DID IT AGAIN. The home page added that same extra spacing. This time, I did not copy and paste text. Instead, I typed in the theme for January 17 and added (online meeting) for January 17 and February 21. So the question now is, is the text color a problem?... or the quotation marks? Why in the world is this happening... 

I removed blank lines from the Main Heading again. When you try it again, go back into the main heading and make sure there are no extra blank lines before you save the admin dialog. No ideas as to how they might be getting in there.

 

I've cleared the garbage off again - also off your directions page.  It is the same problem you had before.  Refer to Steve the Techie's post:
support.toastmastersclubs.org/2011-10-23...row-formatting#91742

Perhaps we only cleared the home page last time.  You don't seem to have any custom pages - so hopefully your React code is all gone now.

It looked fine when I went in, then I made a content change and the page reverted back to it's weird format! I am so done. This should not be happening. It's a simple text change and this keeps happening. The GOOD news is a did a backup after I went in. The BAD news is it didn't fix anything. So what does that mean??? How are garbage and extra lines creeping in? Pleeeez help me figure out what is wrong. I wanted our home page to be informative but it has become too much of a headache to maintain.

bairhugs wrote:

The GOOD news is a did a backup after I went in. The BAD news is it didn't fix anything. So what does that mean??? How are garbage and extra lines creeping in? Pleeeez help me figure out what is wrong. 

I think the backup didn't work because there's seems to be no issue with the page content itself? (see my comment below to Pam)

Please provide some additional detail about your editing session; a step by step of actions from opening the admin module to saving your changes. Are you pasting or typing content to update the page? Include before and after screen captures of the admin module of your edit session as that might help help us determine what is happening and suggest how to resolve it.

Pam; Curious that the page looks fine in the editor window, even when it's messed up in the regular browser view. This is what led me to investigate outside of the page content. I cleared the Main Heading again and the page is back to normal in the regular browser view. I didn't run any script removal tools.

 The changes I made to the home page were for the January 17 and February 21 meetings only. What you see online now is the BEFORE view which was restored by the backup.  

My process was I opened the admin console, typed in the changes below by hand (no copy/pasting), changed text colors, saved and closed. That's when the spacing change occurred. I went back into the admin area and performed the restore function which changed the content for the 2 dates but did not fix the formatting issue.

Content and color changes made (copy was reversed so that "Online meeting" was moved before the meeting theme title):
January 17, 2024  text was changed to: Online meeting "New Thoughts for a New Year" (Online meeting was black text; the meeting theme had the text color)
February 21, 2024 text changed to: Online meeting Winners' Circle (Online meeting was is black text; Winners' Circle was the colored text)

PS: I looked at the html created when I backed up this morning AFTER making those edits and I see now that the backup did NOT update the content. Inserted a screenshot from the html. That makes no sense. 

bairhugs wrote:

Content and color changes made (copy was reversed so that "Online meeting" was moved before the meeting theme title):
January 17, 2024  text was changed to: Online meeting "New Thoughts for a New Year" (Online meeting was black text; the meeting theme had the text color)
February 21, 2024 text changed to: Online meeting Winners' Circle (Online meeting was is black text; Winners' Circle was the colored text)

No anomalies occurred while making the edits shown in the above pic. Seems like something is happening on your device while the FTH admin module is open. I don't have any guesses as to what that could be. What is your hardware and browser? It is possible to try home page edits on a different device?

 My PC is an HP Envy running MS 2010. Thank you for your help. I'm sorry for the headache. It's fixed for now. I have a laptop I could use next time, so we'll see how it goes.