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TOPIC:

One club member is not receiving agenda emails 11 months 3 days ago #92827

cscantlie
Topic Author
Offline
Junior Member
Posts: 21
Thank you received: 5

Our Sergeant-At-Arms, Wilf, has for a few months not been receiving any of the agenda emails that are issued using the Email Agenda function.

FTH is able to send him other emails - I sent him an email message through FTH and he received it fine.

An agenda announcement was most recently sent out today at 3:20 AM, subject line "[SpeakersOttawa.ca] Speakers Corner Toastmasters Meeting Agenda for May 28, 2024" by our VP-Education.

How do I correct this problem?

Colin Cantlie, Club Treasurer and Club Webmaster.

Club number 3619
Club website speakersottawa.ca

The topic has been locked.

One club member is not receiving agenda emails 11 months 3 days ago #92829

rhtaylor3
Offline
FreeToastHost Ambassador
Posts: 702
Thank you received: 187

Successful agenda deliveries to his address appear in the FTH email logs.

Please ensure he checks spam. (or other folders as a filter may be active) He also should whitelist @toastmastersclubs.org and add This email address is being protected from spambots. You need JavaScript enabled to view it. to his contact list.

Please review this document;

support.toastmastersclubs.org/doc/item/e...embers-receive-email

The topic has been locked.

One club member is not receiving agenda emails 11 months 2 days ago #92831

cscantlie Topic Author Offline Junior Member Posts: 21 Thank you received: 5	Hi Richard. I checked with the member, he receives agenda emails from the other club he belongs to (777940) but not from mine. Could the success logs refer to his other club? They send theirs on Wednesdays and Sundays. Is there anything club-specific which could be causing this? Thanks Colin
	The topic has been locked.

One club member is not receiving agenda emails 11 months 2 days ago #92832

rhtaylor3 Offline FreeToastHost Ambassador Posts: 702 Thank you received: 187	agenda@ delivery success for both clubs; Attachments:
	The topic has been locked.

One club member is not receiving agenda emails 11 months 2 days ago #92834

cscantlie Topic Author Offline Junior Member Posts: 21 Thank you received: 5	Thank you. I will see if member can spot something at his end.
	The topic has been locked.

One club member is not receiving agenda emails 10 months 3 weeks ago #92878

cscantlie Topic Author Offline Junior Member Posts: 21 Thank you received: 5	Hi Richard I have no idea if it is germane but have just removed the email setting that prefaced server-generated email subject lines with [speakersottawa.ca]. I will see if Wilf starts getting emails from this club. Colin
	The topic has been locked.