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Unable to access club website 3 months 1 week ago #93481

  • MikeDavis
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Hi,
I am a newly added member to club #4364, Indooroopilly Toastmasters (indooroopilly.toastmastersclubs.org/), and although I have received action notifications for pending access to the club website, I have never been able to access this site since my first attempt over two weeks ago. My most recent attempt has been today and I have had multiple attempts on different dates and different time in between with the same result.

Error I am seeing:
https://mail.google.com/mail/u/0?ui=2&ik=6a7f651411&attid=0.0.1&permmsgid=msg-a:r104922808233455738&th=191bb4eb443f5a0d&view=fimg&fur=ip&sz=s0-l75-ft&attbid=ANGjdJ-F2vt2-6ZZ3tBJUmt82JATQADhF3FUJoYVxNYhXl0ooRhUFW60BTlMkFez5cDx9rV9UUqkBygT8wsrEORZJzt9WYt1XTrtW5jvqK5qHdkHIsYDXG4zEAFEIcg&disp=emb&realattid=ii_m0n1ax8w0

OS: Windows 11
Browsers I have tried: Chrome (latest vers) including Incognito mode, Edge (latest vers) including InPrivate mode
Other tests:
- I have confirmed cookies are enabled
- I have cleared my browsers' cache
- I have tried to ping the server
https://mail.google.com/mail/u/0?ui=2&ik=6a7f651411&attid=0.2&permmsgid=msg-a:r6698331791874699117&th=191cff89f4788b72&view=fimg&fur=ip&sz=s0-l75-ft&attbid=ANGjdJ-ZEOeEQ4Hn04D2vGmh4I_RWRBsqQUuMDcJa47rdAVLo_fk9lWKajBzIB7ziseqGJ2DDJMO7ejCC6YMiRpuzZxFsuATLoFh19QHDpCAz6x2sITCJmn6b9zGcmc&disp=emb&realattid=ii_m0t3fdw61

- I have checked the server status on isitdownrightnow.com which seems to suggest no one is able to access, and yet I have been sent an action notification from the site, and a least one other club member seems able to access it, so this information also doesn't seem correct.

I am not sure what the issue is, but after reading similar posts in this support forum I am wondering if my issue is related to others where IP addresses have been blocked?

Mike.
Mike Davis
Club #4364, Indooroopilly Toastmasters
indooroopilly.toastmastersclubs.org
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Unable to access club website 3 months 1 week ago #93482

  • les_saville
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4364.toastmastersclubs.org Your Club Website
Have you tried logging using your member facility.
Please follow imformation from this url
support.toastmastersclubs.org/doc/item/access-new-website

Please let me know how you progressed
Les Saville DTM Past Division Director 2015
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Member of Kings Langley Toastmasters Club 4875
Toastmasters International
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Unable to access club website 3 months 1 week ago #93483

  • les_saville
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Information provided was incorrect. It was for the administrator - I apologise
Please enter your email address when logging on to member facility
leave password blank
click on Authentication /Login
A link will be transmitted to you by email to open and then your can change your password...please ley me know the result
Thank you for your understanding
Les Saville DTM Past Division Director 2015
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Member of Kings Langley Toastmasters Club 4875
Toastmasters International
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Unable to access club website 3 months 1 week ago #93484

  • Pam
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Hi Mike
You should have received an email asking you to AGREE to allow your contact information to be stored & used on the website, with a link to acknowledge that.  Once you've clicked that link, you'll be able to access the club website and set up a password.

 
Pam Holley, DTM
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Redlands Toastmasters Club, President 2024-2025 redlands.toastmastersclubs.org/
HOT, IPP 2024-2025 hot.toastmastersclubs.org
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Unable to access club website 3 months 1 week ago #93485

  • MikeDavis
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Thank you both for your replies.

@Pam Yes! I did receive an email with that request as per this image: screenrec.com/share/zbjHF2Y5sn

Following the links results in the same error.

@Les, no problem with the admin/user confusion. Unfortunately I am not even getting to to see any content at all so I don't get any authentication fields. I only get the following error (varying format depending on which which I am using): screenrec.com/share/5ER24bFLav

 
Mike Davis
Club #4364, Indooroopilly Toastmasters
indooroopilly.toastmastersclubs.org
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Unable to access club website 3 months 1 week ago #93488

  • Pam
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Mike, please click the accept link and then try accessing the club via this link  Indooroopilly Toastmasters (toastmastersclubs.org)

The screenrec software you're using is pointing to an http rather than https site.  You might need to clear your cache to get rid of bad links 
 
Pam Holley, DTM
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Redlands Toastmasters Club, President 2024-2025 redlands.toastmastersclubs.org/
HOT, IPP 2024-2025 hot.toastmastersclubs.org
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Unable to access club website 3 months 1 week ago #93489

  • MikeDavis
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FYI - I have also tried the demo.toastmastersclubs.org/ site linked about with the same error.

I have also tried accessing via my mobile with the same error.
Mike Davis
Club #4364, Indooroopilly Toastmasters
indooroopilly.toastmastersclubs.org
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Unable to access club website 3 months 1 week ago #93490

  • MikeDavis
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Done - but same result sorry Pam: screenrec.com/share/xnpwaQhB8A
Mike Davis
Club #4364, Indooroopilly Toastmasters
indooroopilly.toastmastersclubs.org
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Unable to access club website 3 months 1 week ago #93491

  • MikeDavis
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After some further troubleshooting with Pam I have confirmed I can access the site from an alternate IP address, and I cannot access any of the club sites (including the demo site) from my primary IP address so it looks like my IP address is blocked (I've only been with my current ISP a couple of months so I'm guessing the blocked range it is in was from an event before my time).

Can I request the this IP range  116.255.44. * be unblocked please?   
Mike Davis
Club #4364, Indooroopilly Toastmasters
indooroopilly.toastmastersclubs.org
Last edit: by MikeDavis.
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Unable to access club website 3 months 1 week ago #93492

  • les_saville
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whatismyipaddress.com
use this access to check your IP Address
please let me know
Les Saville DTM Past Division Director 2015
FreeToastHost Ambassador 2023
Member of Kings Langley Toastmasters Club 4875
Toastmasters International
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Unable to access club website 3 months 1 week ago #93494

  • MikeDavis
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Cheers Les. My IP is currently 116.255.44.2, but it is dynamically allocated and could theoretically change, usually within the range of the last octet, which is why I suggested a range, but happy for the individual IP to unblocked for now.
Mike Davis
Club #4364, Indooroopilly Toastmasters
indooroopilly.toastmastersclubs.org
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Unable to access club website 3 months 1 week ago #93496

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Please try your access now.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Unable to access club website 3 months 1 week ago #93502

  • MikeDavis
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Cheers Brian - all working now. Appreciate your help.
Mike Davis
Club #4364, Indooroopilly Toastmasters
indooroopilly.toastmastersclubs.org
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