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After login, any left menu item requires login again, and again 2 weeks 4 days ago #93606

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On our club website, I click member login, login successfully and then any member only link on the left menu, for example "Meeting Agenda" requires a login again.
So I login again and then it just repeats the same symptoms. Tried with Chrome v129 and Edge v128. I am using my work computer (Microsoft) so I'm thinking that a cookie isn't getting saved due to some new security policy my company enforced?

However, I CAN login as Site admin and bring up the admin console, but I see that is not a URL, but a CGI call so maybe therein lies the difference?

Thanks, Matt
Club 6607 - Speeches Are Us

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After login, any left menu item requires login again, and again 2 weeks 4 days ago #93609

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Please provide your club info so someone can help you.
.... as above....
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
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THANK YOU!
- Nancy -
CLUB: 5736
WEBSITE: verbalexp.toastmastersclubs.org/

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After login, any left menu item requires login again, and again 2 weeks 4 days ago #93610

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Added to SIgnature - CLub is 6607 - Speeches Are Us
Club 6607 - Speeches Are Us

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After login, any left menu item requires login again, and again 2 weeks 3 days ago #93618

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I've removed some bad code attached to your home page image.  Let us know if that has fixed the issue.   
Pam Holley, DTM
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Redlands Toastmasters Club, President 2024-2025 redlands.toastmastersclubs.org/
HOT, IPP 2024-2025 hot.toastmastersclubs.org

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After login, any left menu item requires login again, and again 2 weeks 2 days ago #93629

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Thanks for trying, but the same problem persists. Login seems to work, but after the login dialog closes and you click "Meeting Agendas", the login dialog box appears again instead. (Rinse & Repeat)

 
Club 6607 - Speeches Are Us

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After login, any left menu item requires login again, and again 2 weeks 1 day ago #93634

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I cannot duplicate your issue.
I log in as admin, and click meeting agendas and I can change and save the agenda.
I log in as Matt, and I can click and modify agenda, click edit profile and save.


Please clear your browser cache and try again.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560

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After login, any left menu item requires login again, and again 2 weeks 1 day ago #93637

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With our club,, we have the same issue
This is a problem for all members who have tried, not just for me
Club 4198747 - Brakethrough Speakers

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After login, any left menu item requires login again, and again 2 weeks 1 day ago #93640

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At least one of members can login and access the agenda, and I am able to with my iPhone as well, but not from my Windows laptop,
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After login, any left menu item requires login again, and again 2 weeks 11 hours ago #93643

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Clear your browser cache and try again.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560

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After login, any left menu item requires login again, and again 1 week 6 days ago #93657

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Cleared everything. Went to my company tech support team and they ran an advanced clear of all browser cache etc. Still the same issue. Appears to have started with the latest Microsoft Windows 11 security update that occurred on Sep 24.  Not all members of my club were affected. I'll try to see why mine doesn't work and someone else's does. I suspect you will start seeing this for more than the two clubs that have reported this issue. So once I diagnose the problem and solve it I'll post to this thread.
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After login, any left menu item requires login again, and again 1 week 6 days ago #93661

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Make sure your browser is accepting cookies. and if you have a custom domain you will need to accept 3rd party cookies.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560

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After login, any left menu item requires login again, and again 1 week 5 days ago #93669

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1. browser is accepting cookies.
2. accepting 3rd party cookies.
3. all cache and browser history is cleared.

One thing I noticed is that the pop up on the first time signing in asking for permission to use cookies does not appear. Can you provide what setting can affect that?

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After login, any left menu item requires login again, and again 1 week 5 days ago #93670

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Popup or javascript blockers.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560

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After login, any left menu item requires login again, and again 1 week 5 days ago #93672

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I have a similar issue when I login to our club's website. I am automatically logged out as soon as I click the member area.  I am able to login as a site admin and access everything. That is the only way. 

leada.toastmastersclubs.org/
LEADA@Liberty Toastmasters
Club # 7057227
leada.toastmastersclubs.org/

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After login, any left menu item requires login again, and again 1 week 5 days ago #93673

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What Browser version and operating system version

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560

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After login, any left menu item requires login again, and again 1 week 5 days ago #93674

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Google Chrome - Version 129.0.6668.90  (Official Build) (64-bit)

Windows 11, version 23H2

I just tried Edge and I have the same issue.
Edge - 129.0.2792.65 (Official build) (64-bit)
LEADA@Liberty Toastmasters
Club # 7057227
leada.toastmastersclubs.org/

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After login, any left menu item requires login again, and again 1 week 5 days ago #93675

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are you getting the popups for cookies and accepting the privacy statement?

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560

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After login, any left menu item requires login again, and again 1 week 5 days ago #93676

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Interestingly, no. I am not seeing the Privacy pop-up. I went into Google Chrome and added the site to Allow for Pop-ups and Redirects. I cleared my cache. I closed all browser windows and tried again.

It is still not showing the pop-up for the privacy statement. It did show the pop-up about cookies, which I closed and tried to proceed. Unfortunately, after I log in and click on any member area content I am logged out immediately still. 
LEADA@Liberty Toastmasters
Club # 7057227
leada.toastmastersclubs.org/

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After login, any left menu item requires login again, and again 1 week 5 days ago #93678

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I have found something thru the developer view after logging in to the club website which I will research why this is happening even tho I am specifying to allow cookies for this site in the settings I am seeing this although the alert is not appearing.

<b>It appears that cookies are disabled or unavailable by your browser for your club website.</b>
A cookie is a small file kept on your computer to store information between visits to a website.
<b>Your club website needs to be able to store information in a cookie file on your computer during your visit.</b>
If you do not correct this, you will likely have issues with logging into your club website--
your log in status may be "forgotten" and you may have to log in repeatedly.<br>

I'll try an follow up and see why. There was a Microsoft security update pushed to my laptop on 9/24 and this issue started after that.

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After login, any left menu item requires login again, and again 1 week 5 days ago #93679

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try removing all cookies for toastmastersclubs.org

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560

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After login, any left menu item requires login again, and again 1 week 5 days ago #93683

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It appears this is an included <div> tag that is not active since it also is in the home page content on my mac after login, and there I do not have the same login issue.

Deleting all the toastmastersclubs.org cookies and logging in again did not solve the issue. 
Not sure what cookies it should have but there is a difference between the cookies saved on the Microsoft laptop and on my Mac. Attached images - hopefully someone can tell me what needed cookie is missing and why.
Attachments:

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After login, any left menu item requires login again, and again 1 week 5 days ago #93684

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what is the url you are using to access your club?

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560

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After login, any left menu item requires login again, and again 1 week 5 days ago #93686

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6607.toastmastersclubs.org/

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After login, any left menu item requires login again, and again 1 week 5 days ago #93692

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@6607  There was a hyperlink to the district in your Main Heading. Links don't work in that field. I don't expect that is related to the issue but sometimes strange things happen when code is in the wrong place.

Any chance you are always accessing the site from behind a corporate firewall?

Same question for clubs 4198747 & 7057227.

Just a (perhaps useless) observation as all three clubs in this thread have all corporate email addresses.
Richard Taylor
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Club #7045
GOOD MORNING! Toastmasters
www.goodmorningtoastmasters.com

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After login, any left menu item requires login again, and again 1 week 4 days ago #93693

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I removed the hyperlink but that did not resolve the issue.

Yes it may have something to do with the fact that all 3 are corporate clubs, but even when I am home with my laptop and not connected to the corporate network it is still occurring.

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