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TOPIC:

[Member Email] was skipped because it has previously bounced too many times 4 months 2 weeks ago #94103

timthetog
Topic Author
Offline
New Member
Posts: 2
Thank you received: 0

I sent out a welcome email to let our club know that a new member joined and got an email alert with the following message.

This email address is being protected from spambots. You need JavaScript enabled to view it. was skipped because it has previously bounced too many times

Looking at prior posts, it appears that a spam counter needs to be reset however, I am not finding where I can perform that action. Can someone please help me understand where I need to go to have this addressed so that the member gets these messages?

Club Number 9961, District 3
epicurean.toastmastersclubs.org/

The topic has been locked.

[Member Email] was skipped because it has previously bounced too many times 4 months 2 weeks ago #94104

Pam Offline Administrator Posts: 3675 Thank you received: 1111	This one seems a bit strange - I can't see what is causing the bounces as they occurred some time ago I've reset his bounce count for now - but it might happen again Please ask your member to set @toastmastersclubs.org as a safe sender (see documentation here: support.toastmastersclubs.org/doc/item/e...embers-receive-email )
	The topic has been locked.

[Member Email] was skipped because it has previously bounced too many times 4 months 2 weeks ago #94106

timthetog Topic Author Offline New Member Posts: 2 Thank you received: 0	Thank you for the speedy response. Is there a way for a local admin to reset this bounce counter?
	The topic has been locked.

[Member Email] was skipped because it has previously bounced too many times 4 months 2 weeks ago #94107

Brian Offline Administrator Posts: 10442 Thank you received: 3862	Sorry no. The following user(s) said Thank You: timthetog
	The topic has been locked.

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