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TOPIC:

[Member Email] was skipped because it has previously bounced too many times 2 days 18 hours ago #94103

timthetog
Topic Author
Offline
New Member
Posts: 3
Thank you received: 0

I sent out a welcome email to let our club know that a new member joined and got an email alert with the following message.

This email address is being protected from spambots. You need JavaScript enabled to view it. was skipped because it has previously bounced too many times

Looking at prior posts, it appears that a spam counter needs to be reset however, I am not finding where I can perform that action. Can someone please help me understand where I need to go to have this addressed so that the member gets these messages?

Club Number 9961, District 3
epicurean.toastmastersclubs.org/

Tim Swearingen
Epicurean Toastmasters
Club 9961, District 3
epicurean.toastmastersclubs.org/

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[Member Email] was skipped because it has previously bounced too many times 2 days 13 hours ago #94104

Pam
Offline
Administrator
Posts: 3752
Thank you received: 1089

This one seems a bit strange - I can't see what is causing the bounces as they occurred some time ago
I've reset his bounce count for now - but it might happen again
Please ask your member to set @toastmastersclubs.org as a safe sender (see documentation here: support.toastmastersclubs.org/doc/item/e...embers-receive-email )

Pam Holley, DTM
FreeToastHost Ambassador
Redlands Toastmasters Club, President 2024-2025 redlands.toastmastersclubs.org/
HOT, IPP 2024-2025 hot.toastmastersclubs.org

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[Member Email] was skipped because it has previously bounced too many times 2 days 6 hours ago #94106

timthetog Topic Author Offline New Member Posts: 3 Thank you received: 0	Thank you for the speedy response. Is there a way for a local admin to reset this bounce counter? Tim Swearingen Epicurean Toastmasters Club 9961, District 3 epicurean.toastmastersclubs.org/
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[Member Email] was skipped because it has previously bounced too many times 2 days 5 hours ago #94107

Brian Offline Administrator Posts: 12015 Thank you received: 3948	Sorry no. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560 The following user(s) said Thank You: timthetog
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