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Urgent help the specific e-mail ID could not receive thhe mail from mailing list 2 days 21 hours ago #94842

  • Satoru Yamasaki
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Dear Sir,
I am Satoru Yamasaki, FTH Adminstrator of Yokosuka Mikasa TMC.
From VPE of Yokosuka Mikasa TMC (Club number 1727), the mail sent to the members through FTH mailing list at 24:37 of March 30th (Japan time) midnight.
However, the specific e-mail address, This email address is being protected from spambots. You need JavaScript enabled to view it., could not receive the regarding mail (VPE's mail). The VPE's mail might not reach this specif e-mail address.
Looking forward to your urgent research the causes of this problem and your response as soon as possible,
Best regards,
Satoru Yamasaki (FTH Adminstrator)

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Last edit: by Satoru Yamasaki. Reason: Additinal Information on the problem

Urgent help the specific e-mail ID could not receive thhe mail from mailing list 2 days 20 hours ago #94843

  • Pam
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I see an email from Izumi at about that time which has been delivered to the service provider for that address  "stat = Sent"  (time is UTC)

Mar 29 15:37:22 toastmastersclubs sendmail[9916]: 52TFbBg1009790: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=155387, relay=gmail-smtp-in.l.google.com. [172.253.122.27], dsn=2.0.0, stat=Sent (OK 1743262642 af79cd13be357-7c5f778d085si360742985a.380 - gsmtp)

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Urgent help the specific e-mail ID could not receive thhe mail from mailing list 2 days 19 hours ago #94846

  • Satoru Yamasaki
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Dear Pam,
Thanks for your prompt reply.
However, Izumi's mail was sent to all members through FTH server except only Yoshiko Furukawa (This email address is being protected from spambots. You need JavaScript enabled to view it.).
Only Yoshiko Furukawa could not receive this VPE mail. 
I would like to know the reason why only Yoshiko could not receive this mail even though the other members could receive this mail.
Looking forward to further response.
Best regards,
Satoru Yamasaki

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Urgent help the specific e-mail ID could not receive thhe mail from mailing list 2 days 17 hours ago #94847

  • Pam
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The email was processed by FreeToastHost and delivered to Yoshiko's mail service.  Has Yoshiko checked her junk mail folder?  If not, she'll have to check with her email provider.  She should also make sure to whitelist @toastmastersclubs.org as described here:  support.toastmastersclubs.org/doc/item/e...embers-receive-email

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Urgent help the specific e-mail ID could not receive thhe mail from mailing list 1 day 1 hour ago #94854

  • Satoru Yamasaki
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Dear Pam,
Thanks so much for your suggestions.
Thanks to your suggestions, Yoshiko checked her every folders including junk and spam folders, however she assured there ws not mails from FTH.
Again, we tested as follows.
(1) I sent "Test mail" to the 1727 Officers through Officers mailing list at 22:20 of March 31st (Japan time).
(2) I sent "Test mail" to the 1727 Members through Members mailing list at 22:24 of March 31st (Japantime).
(3) Yoshiko's mail ID was 'This email address is being protected from spambots. You need JavaScript enabled to view it.'. She could not receive the above two "Test mail"s
As the results of the above testing, still, problem was not solved yet.
Could you provide another possible solutions?
Looking forward to your prompt response.
Best regards,
Satoru Yamasaki (Adminsitrator)   

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