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TOPIC:

eMail from Eventbrite not showing up Club 1196053 1 day 17 hours ago #94965

rdurling
Topic Author
Offline
Junior Member
Posts: 25
Thank you received: 1

Greetings!

Club 1196053 - Confident Communicators

eMails from Eventbrite are not being forwarded to the assigned club officer.

Specifically, there are a series of emails on 04/17/25
from This email address is being protected from spambots. You need JavaScript enabled to view it. to This email address is being protected from spambots. You need JavaScript enabled to view it.
and also
from This email address is being protected from spambots. You need JavaScript enabled to view it. to This email address is being protected from spambots. You need JavaScript enabled to view it.

that did not get forwarded to the assigned officer's email.

The emails from eventbrite also had my email as a cc so I know they were sent to This email address is being protected from spambots. You need JavaScript enabled to view it..
I did send multiple test emails to This email address is being protected from spambots. You need JavaScript enabled to view it. from my email and those were forwarded as expected.

I have added This email address is being protected from spambots. You need JavaScript enabled to view it. and This email address is being protected from spambots. You need JavaScript enabled to view it. to the whitelist and verified they are not in the blacklist.

Is it possible to see if club 1196053 received any eMails from eventbrite from these addresses and if there was a problem with them?

Thanks in advance!

Club Number 1196053 - Customer Domain: www.confidentcommunicatorsclub.com/

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eMail from Eventbrite not showing up Club 1196053 1 day 8 hours ago #94970

rhtaylor3
Offline
FreeToastHost Ambassador
Posts: 692
Thank you received: 185

Looks like a case for (Brian) FTH Admin. IPs related to This email address is being protected from spambots. You need JavaScript enabled to view it. are blocked by FTH due to bot activity.

While Brian can sometimes remove the blocks for specific IP addresses, strictness is required to limit the ability of bad actors to tarnish FTH's IP address and get us added to block lists such as Spamhaus.

FTH recommends that clubs use the Archive Email to sign up with 3rd party services.

See the section on this help doc titled "Club archive email address + login info";

support.toastmastersclubs.org/doc/item/email-settings

Using this method (as opposed to a club member's private email) ensures that access is not lost due to club FTH site admin turnover.

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eMail from Eventbrite not showing up Club 1196053 18 hours 42 minutes ago #94973

rdurling Topic Author Offline Junior Member Posts: 25 Thank you received: 1	Thank you for the quick response! I had the idea that eventbrite was blocked. We were able to recover our club account and changed the email to a gmail account. Its sad that there is so much bad traffic, I see that TI just sent an email flagging a phisng scam. thanks! Club Number 1196053 - Customer Domain: www.confidentcommunicatorsclub.com/
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