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TOPIC: Password Reset Not Requested

Password Reset Not Requested 6 months 3 days ago #63123

  • Laurie Christopher
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Good morning,

I was sent an e-mail stating that one of the Blue Flame Masters members had requested a password reset. (Brian Kalina.) He did not request that. I am concerned about this, can you please advise?

Thanks so much,
Laurie Christopher
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Password Reset Not Requested 6 months 3 days ago #63125

  • Brian
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what is your club number?
Thank you

Brian McDonald DTM
Freetoasthost Support
support.toastmastersclubs.org

Cataraqui Valley Toastmasters
www.catval.com
Club #9560

Immediate Past District Director District 61 for 2017-2018
Serving Eastern Ontario, Quebec, and Northern New York
www.tm61.org
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Password Reset Not Requested 6 months 3 days ago #63126

  • Laurie Christopher
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2199081

Thank you
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Password Reset Not Requested 6 months 2 days ago #63135

  • Brian
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the emails are being sent to Brian, I just send one again and I can see it in the email logs it was delivered. have him check in his spam box.

May 18 13:04:54 toastmastersclubs sendmail[1386]: v4ID4r1c001374: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>,<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=151502, relay=cluster6.us.messagelabs.com. [216.82.242.46], dsn=2.0.0, stat=Sent (ok 1495112694 qp 29823 server-12.tower-96.messagelabs.com!1495112693!84526877!1)
Thank you

Brian McDonald DTM
Freetoasthost Support
support.toastmastersclubs.org

Cataraqui Valley Toastmasters
www.catval.com
Club #9560

Immediate Past District Director District 61 for 2017-2018
Serving Eastern Ontario, Quebec, and Northern New York
www.tm61.org
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Password Reset Not Requested 6 months 2 days ago #63140

  • wesb
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Hi, Laurie!!!

Is it possible that the member who got the reset request did in fact try to log in, right around the time that you got the request notification?

I know that I occasionally will absent-mindedly try to log into some site, but forget to enter my password (I can get away with blaming it on my age...) If the member you're referring to happened to make this same mistake when trying to log in, it would have triggered the message you got, and completely innocently. I also get these from time to time for a couple members in my club.

Take care...

Wes B.
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Password Reset Not Requested 6 months 2 days ago #63149

  • Laurie Christopher
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Hi Wes,

Considering the fact that he's an engineer, you might be right. He could very well have had one of those "absent-minded professor" moments!

Thanks for your response.

Take care,
Laurie
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Password Reset Not Requested 6 months 2 days ago #63158

  • slothbear
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Another possibility: a password reset can be requested by anyone on the internet. All they need is a few letters of a name (or a guess), and the reset request is sent. Reset messages like this usually say "if you didn't request this, just ignore it, no reset will be performed."

This probably doesn't happen often, especially for a Toastmasters site, but it's easy.
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