Important: when posting, please provide your Club Number at a minimum, and as many details as possible.
For further info, please read This page before posting.

Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Member Only link Inaccessible

  • Brian
  • Brian's Avatar
  • Away
  • Administrator
  • Administrator
  • Posts: 13578
  • Thanks: 4105

Re: Member Only link Inaccessible

7 years 11 months ago
#72479
What operating system version and browser and version are you using?
We do not provide PC support, you have something wrong with your browser setup, Please check your cookie settings with this doc
support.toastmastersclubs.org/doc/item/cookie-settings

I logged in as you the member and was able to access the agenda and you have update access.

Other issues,
1) you have not assigned your 8 officers in the members section. Only VPPR and SEC.
2) There are no strange links in your menu or in the file manager
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
The topic has been locked.
  • vrice1
  • vrice1's Avatar Topic Author
  • Offline
  • Senior Member
  • Senior Member
  • Posts: 50
  • Thanks: 4

Re: Member Only link Inaccessible

7 years 11 months ago
#72480
Thank you. I use Chrome. All the best...
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Away
  • Administrator
  • Administrator
  • Posts: 13578
  • Thanks: 4105

Re: Member Only link Inaccessible

7 years 11 months ago
#72481
What operating system and what version of chrome?
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
The topic has been locked.
  • vrice1
  • vrice1's Avatar Topic Author
  • Offline
  • Senior Member
  • Senior Member
  • Posts: 50
  • Thanks: 4

Re: Member Only link Inaccessible

7 years 11 months ago
#72484
Google Chrome is up to date
Version 70.0.3538.67 (Official Build) (64-bit)

Windows 10 Version 1803 @2018

Thanks. All the best....
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Away
  • Administrator
  • Administrator
  • Posts: 13578
  • Thanks: 4105

Re: Member Only link Inaccessible

7 years 11 months ago
#72485
1) Your other member is logged in as the site admin and as a member. Have her only log in as a member and look at the file manager.

2) on windows 10 and chrome i logged into you site as the side admin and the Agenda link is accessible.

3) You cannot access the member link as an admin you need to be logged in as a member

4) logging in as you I can access the agenda and member downloads.

Please disable all chrome plugins, or use a fresh install of Firefox as your chrome has issues.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
The topic has been locked.
Moderators: Brian, Pam, RichardT, NotLiable, NSB, jgavin, Heni, Lcala305, peterb323, DebbieT
Time to create page: 0.144 seconds