Admin password and confirmation password do not match

Thank you for the free website. I'm having difficulty.

This is a new site. I save my admin password and confirmation password and receive a message that it was saved successfully. I then go to another page to start building it and when trying to save my work, receive an error message that the admin password and confirmation password do not match.

I've cleared both password fields. I shut down, cleared my cache and stored passwords. I've tried to start again from scratch several times but still receive an error when saving my work just after getting a message that I saved successfully.

Ideas on what I'm doing wrong?

Club #6612432
Thank you in advance.

It would help for us to get a glimpse of what you are doing, but the forum attachments upload feature is broken at the moment, so lets see if we can talk through it.

I would suggest just changing the admin password. You can always change it back. (we do not keep a record of past passwords) Pay attention to the yellow message at the top of the screen after you save. Some users just assume that any yellow message means that the save was successful... not so! Error messages also appear in yellow at the top. Have to pay close attention to see if there are any errors.

Changed Password. Saved. Received a white message "Success! Information updated."

Then went to another page, did some work, tried to save changes and received a yellow message, "Administrator Information Tab - Your Password and Confirmation Password do not match."

Once you changed the password did you log out and log back in, before doing any other work?

No, I did NOT! Great idea. Let me try that. Thanks.

Nope, that didn't work.

Each time I enter the password and confirmation password but every time I go back the password is there but the confirmation password box is blank. It's as if the site is not storing my confirmation password.